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Following Lord Carter’s 2016 review into the operational productivity of acute non-specialists trusts, the mental health and community sectors requested a similar review into its services to help them understand what good looks like. As well as what improvements could be made to deliver good quality, better value services for their patients.
Over the past 18 months, we have worked closely with a cohort of mental health and community providers to understand the services they deliver to patients and the big areas of spend across both sectors.
Each provider demonstrated some area where they are performing well, but across mental health and community sectors, there is still unwarranted variation which if eliminated could save the NHS nearly £1 billion in efficiencies by 2020/21.