More choice for patients, less pressure for staff – Thornfield Medical Group, North East and Yorkshire

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Thornfield Medical Group in Newcastle is made up of 8.5 whole time equivalent GPs and 4.5 whole time equivalent emergency care practitioners, comprising of Advanced Nurse Practitioner (ANP), mental health nurses and paramedic, serving a patient population of 21k.  The practice participated in the Time for Care programme, which provided tailored support for the need of the practice during the pandemic, to look at ways it could reduce the number of face-to-face appointments it could deal with differently. Time for Care is delivered by NHS England and NHS Improvement.