Online consultations – frequently asked questions and support resources

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These frequently asked questions provide responses to support implementation of the GP contractual requirement for online consultation systems to be available throughout core hours: 8am – 6.30pm, Monday to Friday.  The aide memoire signposts to support available to practices to also support implementation.

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Online consultations – frequently asked questions

Online consultations – frequently asked questions

NHS England is not responsible for content on external websites.

Summary

Accessible content. Published 29 September 2025.

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Online consultation submissions – aide memoire of available support

Online consultation submissions – aide memoire of available support

NHS England is not responsible for content on external websites.

Summary

Accessible content. Published 29 September 2025.