Planning, assuring and delivering service change for patients

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This guidance is designed to be used by those considering, and involved in, substantial service change to navigate a clear path from inception to implementation. It will support commissioners and providers to consider how to take forward their proposals, including effective public involvement, enabling them to reach robust decisions on change in the best interests of their patients.

Document

Planning, assuring and delivering service change for patients

Planning, assuring and delivering service change for patients

  • PDF
  • 590 KB
  • 56 pages

Document

Addendum: Planning, assuring and delivering service change for patients

Addendum: Planning, assuring and delivering service change for patients

  • PDF
  • 531 KB
  • 44 pages

Summary

In the interim, this addendum to the March 2018 document updates guidance to improve the alignment of service reconfiguration and capital business cases, and evaluation criteria where appropriate, and reflects NHS England and NHS Improvement’s more integrated assurance processes. The addendum largely adds to the March 2018 guidance but, in some areas, updates and supersedes it.