Summary
This joint Dispute Resolution Process, agreed by NHS England and NHS Improvement, applies to the agreement of new healthcare commissioning contracts for the 2019/20 financial year.
Summary
This document provides guidance on the process for variation and updating of contractual terms during the course of a multi-year contract and sets out the expectations of NHS England and NHS Improvement as to how any disputes on updating of contracts for 2019/20 are to be dealt with.