Putting Patients First: NHS England Business Plan for 2013/14 – 2015/16

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This document we sets out how we will support commissioners to use their valuable public resources to improve quality and secure the best possible outcomes for people.

Summary

The plan covers a three-year period, but the major emphasis is on the work we will undertake in 2013/14.

This plan provides detail of NHS England’s operating model, explaining how we will deliver our mandate from the government and fulfil our own duty to improve outcomes for people.