We’ve put some small files called cookies on your device to make our site work.
We’d also like to use analytics cookies. These send information about how our site is used to a service called Google Analytics. We use this information to improve our site.
Let us know if this is OK. We’ll use a cookie to save your choice. You can read more about our cookies before you choose.
Change my preferences
I'm OK with analytics cookies
This document, focusing on children and young people, is part of a suite of toolkits for The Fifteen Steps Challenge, which helps to explore patient experience and are a way of involving patients, carers and families in quality assurance processes.