“We’ve achieved efficiencies far more effectively working as a cluster than we would have as individual practice teams” – Chester East, North West

Document first published:: 14 October 2019
Page updated:: 14 October 2019
Topic:: General practice, Primary care
Publication type:: Case study

Chester East cluster participated in the Learning in Action programme to help it reduce workload pressures on GPs and staff by redesigning current systems to make them more efficient, effective and consistent across the cluster.

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“We’ve achieved efficiencies far more effectively working as a cluster than we would have as individual practice teams” – Chester East, North West

“We’ve achieved efficiencies far more effectively working as a cluster than we would have as individual practice teams” – Chester East, North West

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Summary

The programme has delivered many benefits for the cluster including GPs seeing a 30% reduction of the incoming documents. The programme is part of the Time for Care support available through the General Practice Forward View.