Looking after your team
Coaching about you and your team
If you lead, manage or organise teams, groups or services in primary care you can access this service that provides coaching with a highly skilled and experienced coach.
They will help you think about and plan how you are working with the people you lead and manage, using approaches centred in compassionate and collaborative team leadership.
You can also access a virtual team away day for yourself and up to seven members of your team.
The aim is to encourage resilience in teams while supporting them to continue to deliver projects, services and high-quality care. Your coach can help you to develop practical tools and methods to work with your team in whatever way is important to you.
Register and book an individual coaching session
Register and book a team away day initial design session
What might you talk about?
The coaching is designed to be bespoke to your individual needs. Those who attend the sessions often discuss:
- thinking through how a team is working together
- how best to set up a new team
- coping with the pressure of meeting the demands of the system
- creating a more resilient and compassionate team culture
- developing ways to improve team relationships
- helping teams and groups move forward after a setback.
Who is it for?
Staff working in the delivery of frontline primary care services who lead, manage, or organise a team, group or service. You will be either employed by the NHS or working with an NHS funded employer delivering an NHS funded primary care contract.
About the individual sessions
Register and book a coaching session
- Sessions are available Mondays to Fridays between 8am – 8.15pm and on Saturdays between 10am – 1.30pm.
- The first session will last up to 60 minutes.
- The sessions will be delivered virtually, preferably via a video platform, but telephone appointments are also available.
- Subsequent sessions will be dependent on the conversation between you and your coach.
- Your coach might signpost you on to further support if they think this might be helpful.
- You may receive follow-up emails to support you and your team once your coaching sessions have finished.
About the virtual team away day
Register and book an initial design session
- If you lead or manage a team, you can arrange a virtual team away day by booking an initial session with a coach to discuss the needs of your team. At the end of this design session, your coach will agree with you a date and time for the virtual team away day.
- Initial design sessions are available Mondays to Fridays between 8am – 8.15pm and on Saturdays between 10am – 1.30pm.
- Virtual team away days with your team are available in two or four-hour slots.
- The sessions will be delivered virtually.
- During your initial session, your coach will work with you to design the session to suit your objectives and to ensure the away day focuses on your team needs.
- Your coach will also provide a free, one hour follow up session for you to discuss how the day went and to focus on next steps.
- Your coach might signpost you on to further support if they think this might be helpful.
- You may receive follow-up emails to support you and your team once your coaching sessions have finished.
Feedback
“My coach is very good! He helped me a lot and taught me useful tips in managing myself and my team.”
Practice Nurse
“The coaching sessions have really supported me and allowed me to be honest with myself and workplace. It’s definitely made a difference and I am so glad I signed up to them, they are saving me”.
Practice Manager
“It feels really good to have someone looking in, seeing things a little different, giving an alternative perspective. Listening with no judgement, giving some ideas and tips in relation to resolving and moving things forward. It has given me confidence to make decisions”.
Social Prescribing Link Worker
What happens to my information?
The Institute for Employment Studies has been commissioned to conduct an evaluation of this work. All data collected will be anonymised and aggregated so that individual respondents cannot be identified.
Participation in evaluation activities is voluntary and will not affect the level of support you receive.
This service is run by a consortium of partners – please see the service-specific privacy policy for more details about what happens to your data and how you can help us research and evaluate this offer.
Case studies
See our collection of case studies from those who have benefited from the coaching.
Share coaching support with colleagues
Please download this poster to display in your workspace and to share with colleagues.