The Never Events policy and framework sets out the NHS’s policy on Never Events. It explains what they are and how staff providing and commissioning NHS-funded services should identify, investigate and manage the response to them. It is relevant to all NHS-funded care. Contents Revised Never Events policy and framework and Never Events list 2018 […]
Supporting learning to prevent recurrence of harm. Patient safety is of the highest importance and must be an integral part of the health and social care response to the pandemic. However, in this context we need to shift our approach and the safety measures we are asking of health and care providers. Organisations should now […]
The Patient Safety Incident Response Framework (PSIRF) sets out the NHS’s approach to developing and maintaining effective systems and processes for responding to patient safety incidents for the purpose of learning and improving patient safety. The Patient Safety Incident Response Framework document and supporting guidance Aidan Fowler, National Director of Patient Safety, NHS England – […]
Purposes for processing NHS England is committed to the improvement of quality and delivery of services and uses incident events, investigation, evidence and reports relating to incidents under various policy and procedural structures. An incident requiring investigation is defined as an incident that occurred in relation to NHS-funded services and care resulting in unexpected or […]
Updated 2 June 2023. Please refer to the NHS Data Model and Dictionary for terms that are not listed in the costing glossary. To search the glossary please the Control F browser search function. A B C D E F G H I J K L M N O P Q R S T U […]
National IPC manual 2022 – glossary of terms A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Abrasion A graze. A minor wound in which the surface of the skin or a mucous membrane has been worn away […]
Essential clinical system capabilities – foundation capabilities Essential clinical system capabilities – non-foundation capabilities Patient facing capabilities National digital services GP IT enabling requirements Enhanced requirements General practice business requirements Essential clinical system capabilities – foundation capabilities Six clinical digital capabilities enabled through software (and data) solutions which under the GP Contract are necessary to […]
Thank you very much. And wow, George is a tough act to follow, isn’t he? A bona fide star of stage, screen, the written word, and, of course as we saw, the Strictly dancefloor. George, we’re so privileged to have you with us here today, and to hear your powerful message. Let’s all show again […]
This updated Operating Model continues to address six contemporary challenges. Challenge 1: Keeping general practice and patients safe Challenge 2: Supporting general practice deliver their contracted services Challenge 3: Enabling service improvement, transformation and digital innovation Challenge 4: Supporting new models of care and contracts Challenge 5: Supporting general practice meet patients’ digital expectations Challenge […]
Case study summary Berkshire Healthcare sought to improve its employee relations processes and outcomes by adopting and embedding the principles of a just and learning culture. Three new policies were developed, with a dedicated independent team hired to focus more on early stage investigation and informal resolution where possible. The new methods have seen fewer […]