Compassion in Practice implementation plans

Compassion in Practice is our joint strategy to help us to transform the care we provide, in all care and support settings, throughout England every day and for everyone.

The implementation plans are a living, integral part of the strategy. We must ensure that we are responsive to the changing needs of the people we care for and support. During the next three years, we have made a commitment to review and refresh these plans on a quarterly basis, update the timescales and report on what has been achieved.

A full equality and diversity impact assessment will be completed for each piece of work outlined within the six areas of action.

All the plans have relevance to health and social care and during the implementation we will work across action areas 1 – 6 to recognise the impact they have across the whole system.

The senior responsible officer for Action Area 6 has yet to be appointed and we will inform you once they are in place.

NHS England and the National Federation of Nurse Leaders will oversee the delivery of these plans with DH leading on Action Area 1. All members will report on the progress of these plans to their organisational board. The National Federation of Nurse Leaders are committed to championing and supporting the values, behaviours and work that underpins the Compassion in Practice strategy.

National bodies and regulators such as the Department of Health, Public Health England, Health Education England, the Care Quality Commission, the Nursing and Midwifery Council, the National Trust Development Agency, NHS Employers and Monitor also lead on a range of initiatives. The initiatives detailed in these plans are supported by key stakeholders such as Unison, the Royal College of Nursing and the Royal College of Midwives.

Please read each of the implementation plans and discuss these with your boards, governing bodies, teams and in your work with patients and people using your services, to understand and identify how you can contribute towards the delivery of Compassion in Practice and the 6Cs.

Care is our business and together we will further develop our culture of compassionate care. We would welcome comments and feedback on these plans. Please send comments to

Members of the National Federation of Nurse Leaders:

  • Jane Cummings, Chief Nursing Officer, NHS England – Chair
  • Viv Bennett, Director of Nursing, Department of Health & Public Health England Vice- Chair
  • Peter Blythin, Director of Nursing, NHS Trust Development Authority
  • Lisa Bayliss-Pratt, Director of Nursing, Health Education England
  • Liz Redfern, Chief Nurse, South of England, NHS England
  • Juliet Beal, Director of Nursing, Quality Improvement and Care, NHS England
  • Hilary Garratt, Director of Nursing, Commissioning and Health Improvement, NHS England
  • Caroline Alexander, Chief Nurse London, NHS England
  • Gill Harris, Chief Nurse, North of England, NHS England
  • Ruth May, Chief Nurse, Midlands & East, NHS England
  • David Foster, Deputy Director of Nursing, Department of Health

For more information visit our Compassion in Practice section.

Compassion in Practice: Action areas


  1. spaltaxt says:

    I do agree with all the ideas you have presented in your post.
    They are very convincing and will definitely work. Still, the posts are too
    short for novices. Could you please extend them a bit from next time?

    Thanks for the post.

  2. David says:

    I have read these proposed plans and whilst agreeing with them in principle, I am shocked, dismayed and downright disgusted at the TOTAL lack of consideration for the nursing profession itself. It’s all well and good to have this long-overdue (though many suggest a ‘knee-jerk’ reaction) look at the profession and its healthcare contemporaries, but for all that, if you fail to note the main reason quoted by the vast majority of nurses for leaving the profession -‘compassion fatigue’- then you and all the senior people who live in this elevated glass bubble and who respond only to political pressure, will have only themselves to blame when the profession collapses due to the unrealistic, uncaring lack of compassion shown for the nurses within the profession who, in the main, work extremely hard to provide all the care and compassion they can. I doubt that any of the so-called ‘experts’ involved in any of these plans have anything other than their own advancement in mind when these unworkable ‘lists of political rhetoric’ are posted in various places to placate both the public and politicians. You and the unfortunate public will pay the price in the future when there are no nurses left with any experience as they will all leave due to unrealistic expectations, and quite frankly no support from all these ‘leaders’ you are suggesting will magically appear due to this report. Not only should you be ashamed of yourselves for deluding both the public and the profession-you should resign and let someone who has both the public AND the profession’s best interests at heart.