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National Flu Vaccination Programme

Purposes for processing The seasonal flu programme is a long-established and successful vaccination programme that is proven to save lives and deliver a cost-effective prevention programme, along with reducing pressures on NHS services during the winter. The annual vaccination programme is a critical element of the system-wide approach for delivering robust and resilient services throughout the year. […]

Introducing a protective equipment marshal service

Case study: Led by Jessica Speight, South Tees Hospital NHS Foundation Trust Background to learning During the pandemic nurses have been at the forefront of local implementation of national IPC guidance to minimise transmission of infection and keep both patients and colleagues safe. This case study looks at how a marshal service has supported practice […]

Improving patient and service user experience during the restoration phase of the Covid-19 pandemic – a shared decision-making IPC council

Case study: Victoria Parker, Clinical Education Facilitator, University Hospitals Coventry and Warwickshire NHS Trust Background to learning Patient feedback is key in identifying opportunities to create the best possible experiences for patients and carers, who are often accessing our services during difficult and stressful times for themselves and their families. During the pandemic these concerns […]

Working across health and care – collaboration between hospitals and care homes

Case study: Doncaster and Bassetlaw Teaching NHS Foundation Trust Background to learning The COVID-19 pandemic has emphasised the need for strong relationships between health and social care. During the pandemic, nursing colleagues in care homes and hospitals have collaborated to address shared challenges around infection, prevention and control (IPC) and the assessment of priority patients […]

GP Referral to NHS Community Pharmacist Consultation Service – Bristol, North Somerset and South Gloucestershire pilot

This case study looks at how to improve access to primary care by referring patients requiring advice and treatment for certain minor illness conditions, from a GP practice to a community pharmacist, ensuring that patients have access to the same levels of care, close to home and with an emphasis on self-care.

Teams under pressure

Purposes for processing The purpose of “Teams Under Pressure” is to offer NHS line managers the means to effectively support and lead their teams during and after COVID-19. This offer includes providing a web-based portal through which NHS managers can apply for coaching and mentoring along with online resources and toolkits. Sources of data Participation […]

Structured medication reviews and medicines optimisation

This document sets out guidance for primary care networks (PCNs) implementing the structured medication review (SMR) and medicines optimisation service, as per the requirements set out in the 2020/21 Network Contract Directed Enhanced Service (DES) Specification; which states that PCNs must have due regard to this guidance when delivering the service.  It includes the principles of undertaking a SMR and should be read alongside the DES Specification and the Network Contract DES Guidance.

GP Referral to NHS Community Pharmacist Consultation Service – Bristol, North Somerset and South Gloucestershire pilot

Overview Bristol, North Somerset and South Gloucestershire (BNSSG) started piloting the General Practice referral to NHS Community Pharmacist Consultation Service (GP referral to CPCS) in July 2019, as part of the NHS England and NHS Improvement Pharmacy Integration Fund Programme. The aim of the service is to improve access to primary care by referring patients […]