Dr James Ray is Emergency Medicine Consultant at Oxford University Hospital NHS Foundation Trust and Clinical Governance Lead for NHS 111 in Oxfordshire.

His main current interest is to improve the urgent care pathway by making it as accessible as possible without compromising safety and effectiveness to improve the patient experience. Also, to spread out the workload across services, encourage team working throughout providers and continue to develop the workforce needed for the ever increasing demand.

James is an advocate of all doctors and nurses, from all backgrounds, whether primary or secondary care, working together with the sole aim of providing the same goal, to put the patient first. Such idealism, he says, is the key to success of the National Health Service.