Lisa is the Service User Voice Policy Manager for Maternity at NHS England. This currently involves engaging and facilitating local women, providers and commissioners to form Maternity Voice Partnerships (MVPs) within their Local Maternity Systems. MVPs are multi-disciplinary teams that work together to review and co-produce services with women and their families. Lisa is developing a toolkit for MVPs to use called 15 Steps for Maternity, which will is a simple took for listening to women and seeing services through their eyes.

Lisa also chairs Reading MVP and is a founding committee member of National Maternity Voices. This committee supports MVPs nationally to listen well to women and their families about their maternity care experiences, especially seldom heard women, so that future services can be shaped around them: www.nationalmaternityvoices.org.uk.