Lucy leads on equality and human rights for the Care Quality Commission (CQC) including the Human Rights Approach which embeds equality and human rights throughout CQC’s regulation of health and adult social care services.

Lucy also leads on equality and human rights strategy, such as Equality Objectives. Previously, Lucy worked for CQC and Commission for Social Care Inspection (CSCI) leading national reviews of safeguarding, health care in care homes and the CSCI “Equality matters” publications covering race, disability, sexual orientation and gender reassignment. Prior to this, Lucy worked for Oxfam, Refugee Action and Shelter and, more recently, was the chief officer at Leeds Involvement Project – an organisation enabling people using health and social care services to influence service commissioning and development including through reference groups and local and national user-led research.

In a voluntary capacity, Lucy has been active in equality groups and campaigns especially in relation to the rights of women, disabled people and LGB people. Lucy is a practicing Buddhist.