Ursula James joined the IAPT Programme in NHS England in June 2016 and has an extensive background in mental health, having trained as a nurse in 1991. She worked in acute mental health care for many years and completed extensive training in therapy before moving into IAPT services in 2009.

Ursula has worked as a Clinical Lead and IAPT Service Manager focusing on quality improvement and, before joining NHS England, was the regional Recovery Lead for the South West IAPT Clinical Network.

Ursula works on national policy developments of the IAPT programme, most notably this year has been the expansion into integrated IAPT services into physical health pathways, and is a specialist clinical advisor for the CQC.