Digital

New findings reveal NHS initiative to get vulnerable people online has dramatically improved their health and well being and reduced demand for front line services

A report published yesterday (18 July) shows an NHS programme to train vulnerable people to use the internet has led to over half feeling more confident to manage their health, 21% making fewer calls or visits to their GP and 6% making fewer trips to A&E.  This behaviour change is estimated to have saved the […]

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Website and digital survey

We want to find out how people use NHS England’s digital communication channels; this website, our email bulletins and our social media accounts (Twitter, LinkedIn and YouTube). To help us better understand your needs please complete our survey – it shouldn’t take you any longer than five minutes. Complete the survey

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NHS England introduces new software to improve website accessibility

Marking Global Accessibility Awareness Day, NHS England has announced the addition of new software to its website to open it up to more people. The NHS England website now features Texthelp’s ‘Browsealoud’ – an innovative and free-to-use support tool which will read aloud and translate webpage content to users, allowing for a better and easier […]

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Help us improve our website

Would you like to help us with a user research project on our digital communications? We want to observe users performing tasks on the NHS England website and our other channels. You are invited to take part in these sessions (lasting just one hour) taking place in either Leeds on 8 June or London on […]

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NHS England announces £55 million cash boost to end hospital referrals by second class post

NHS England has set aside £55 million to reward GPs and hospitals to switching to making referrals digitally by 2018, calling time on the practice of referring patients to hospital by second class post. At the moment around 50% of patients are referred for hospital appointments electronically.  It is intended this will increase rapidly to […]

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Martha Lane Fox sets out key digital proposals for the NHS

Plans to ensure that everyone using the NHS can access free Wi-Fi are among recommendations made today by Martha Lane Fox. Martha Lane Fox has made the recommendations in a bid to increase take-up of internet enabled services in health and care. This follows a commission from Health Secretary Jeremy Hunt who asked the former […]

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