Patient care

NHS England responds to NHS complaints review

Responding to the NHS hospitals complaints system review published this week, Jane Cummings, The Chief Nursing Officer for England and NHS England said: “Our single most important purpose is to look after patients with compassionate care.  That means delivering the best possible patient experience to every single patient, every single time.  As part of this […]

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Seven day services debate continues at London conference

THE NHS Services, Seven Days A Week Forum’s Project Manager, Deborah Williams, is today addressing a major conference on 24/7 care. The conference, entitled Improving Care, Safety, Outcomes and Productivity Through Delivering a 7 Day Health Service, is being chaired by Dr Janet Williamson, NHS improving Quality’s Director of National Improvement Programmes and also a […]

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Video: Putting Patients First

Since it began in April 2013, NHS England has been working hard to improve transparency and health services for patients. We have produced a short video, highlighting just some of the ways in which we have been doing this.

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