We expect the NHS to keep delivering high-quality, good value corporate services and to do this, organisations need to change the way corporate services are delivered in order for modernisation to be attained.
All products have been developed using subject matter expertise and feedback from trusts. You can find practical tips and case studies of strategic changes that some NHS providers have already implemented, such as consolidating services, increasing automation and shared working.
We expect the executive and project teams across providers to use these products based on their local needs. We will update this guidance regularly to reflect new information.
- Hillingdon Hospitals NHS Foundation Trust case study — ICT service improvement: Hillingdon Hospitals NHS Foundation Trust shares how it has transformed its ICT services.
- Hertfordshire, West Essex, Bedfordshire and Luton Clinical Commissioning Groups (CCGs) — not-for-profit HR: Herts Valleys Clinical Commissioning Group shares how it set up a HR shared service across the sustainability and transformation partnership (STP).
- Hertfordshire, Bedfordshire and Luton — information technology partnership in IT: This case study shows how the type of contract used can influence the successful set up (and longer term operation) of a shared service.
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