FAQs

Please find below a list of frequently asked questions (FAQs) regarding our events and conferences.

If you cannot find an answer to your query below please get in touch with our events team by emailing england.nhsevents@nhs.net. A member of our team will respond to your query within 5 working days.

Booking onto NHS England events

How do I find an event?

To find an event go to our upcoming events page and find an event that you’re interested in.

How do I book an event?

To book onto an event, find the event you wish to attend and select a ticket from the  ‘Tickets’ section on the right hand side (next to the events image). Once you’ve added the ticket(s) to your basket, please ensure you check the details, confirm you have read the terms and conditions and then select continue.

If you are not already logged into your account you will need to log in or register. You will then be taken to a summary page which will outline your order details. You will also be sent a confirmation email shortly after registering to confirm your details.

How do I register for an account?

To create an account, proceed to the checkout and confirm you’ve read the terms and conditions. You will then be asked to log in or create an account. Please input your username, email address and password and then click create an account. You can then complete your booking.

How do I cancel my registration?

Log into your account on the events website using your email address and password. Click ‘Tickets’ from the left-side menu and select the three horizontal lines next to the ticket you’d like to cancel. This will bring up an options menu where you can then select cancel ticket.

I am having problems booking/viewing the event page

If you are using Internet Explorer, please try using another browser (e.g. Chrome or Firefox). If you are not able to use another browser, please add https://www.events.england.nhs.uk/ to your ‘Trusted Sites’ list in Internet Explorer. If you are using a work device please ask your I.T team to add https://www.events.england.nhs.uk/ to your ‘Trusted Sites’ list in Internet Explorer.

If you are still experiencing issues following these steps, please contact the NHS England events team.

How much do events cost to attend?

All NHS England events are free to attend, unless otherwise stated.

How do I know if there are still places left?

Our online booking system is linked directly to our database so when bookings reach a certain level, the system will not allow you to register. If you wish to be added to a waiting list, please click on the organiser profile where you will find the contact details of the event organiser.

How do I contact the event organiser?

To contact the event organiser click the organiser icon below the venue address. This will provide you with the relevant contact number and allow you to send a message to the organiser. If you have any questions about an event, they will be able to help you further.

How do I make my requirements and preferences clear?

When you go through the registration process, you are able to select your requirements (access, induction loop etc.) and any dietary needs, these will be saved and auto populate the next time you register for an event.

You can update your requirements for different events as required.

Contacting the NHS England events team

How do I contact the events team?

You can email the events team at england.nhsevents@nhs.net. A member of the team will respond to your enquiry within 5 working days.

NHS England at conferences and exhibitions

How do I find out more about where NHS England will be exhibiting?

You can see all the events we are exhibiting at on our meet NHS England page.

How do I keep up to date with the latest activity and news from NHS England events?

Our @NHSEnglandEvent twitter account regularly posts news, information and updates on our events and activities. You can follow the account to find out more, ask your questions and keep up to date.

How do I access resources from your past events?

We update our events highlights page with links to our past events, including our activity and any photographs and resources. If you have been to an event recently and would like any extra information, please contact the event organisers directly or the NHS England events team.