The future of NHS human resources and organisational development

The NHS of 2030 will evolve beyond the service we work in today – as set out in the NHS Long Term Plan. The world of work is changing at a pace never imagined, with growing evidence of links between staff wellbeing, care quality and retention.

If the NHS is to meet the challenges ahead, the people profession, comprising of human resources and organisational development practitioners, has a key role to play in shaping the future. This includes steering organisations towards the vision set out within the We are the NHS: People Plan 2020/21 – action for use all: more people, working differently, in a compassionate and inclusive culture.

The future of NHS human resources and organisational development report builds on the already strong foundation established through COVID-19 pandemic. Throughout the COVID-19 response, we know that the people profession continue to show their flexibility in responding to the needs of our NHS people.

By listening to the voices of our NHS staff, leaders and people professionals, we have developed a vision for 2030 that will support the delivery of the NHS People Plan ambition and embed the NHS People Promise.

There are actions for national, system and provider teams as we work together to ensure our people feel valued and supported, delivering the very best health outcomes for all.

Join the conversation #Lookforwardtogether #OurNHSPeople. If you want to find out more information about the programme please email us at


NHS people policy frameworks

The NHS people policy frameworks are a suite of national people policies that NHS organisations are encouraged to adopt. They offer a range of benefits for NHS staff and outline processes to enable managers to be able to provide support.

The 2030 vision for human resources and organisational development

It’s an exciting time for our NHS people, particularly our NHS people profession.

In their own words, hear from our NHS people professionals and leaders why the 2030 vision report is important for the profession and what it will mean for our NHS people.

Staff from the Human Resources and Organisational Development team at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Elizabeth Nyawade, Chief of People and Culture at Surrey and Sussex Healthcare NHS Trust

Theresa Nelson, Director of Human Resources at Coventry and Warwick Health and Care Partnership