GP IT Operating Model

GP IT clinical systems sit at the heart of primary care technology facilitating and recording millions of interactions with patients every week and GP practices have been instrumental in leading the way in the move from paper to digital records and are now well on the way to offering online transactions, such as appointment bookings and repeat prescriptions, across all practices in England.

The challenge of achieving high quality care in the face of growing demand, changing patient needs and rising expectations can only be met if we harness the power of innovative digital technology, as highlighted in the General Practice Forward View (GP Forward View).  In response to this and the rapidly developing primary care landscape as outlined in the Five Year Forward View (FYFV), NHS England published a revision to the GP IT Operating Model, Securing Excellence in GP IT Services: Operating Model 3rd edition (2016-18), which sets out how we will achieve world class digital primary care systems that provide flexible, responsive and integrated services for patients, giving them greater control over their health and care.

For more details see our Digital Primary Care webpages.