The Structure of the Operating Model

The Target Operating Model articulates, in ten modules (plus an eleventh around the management of the transition), the key functions to enable a neighbourhood health service and its constituent INTs across all parts of London.

This is designed to support place partnerships and individual partner organisations to determine the necessary functions, where they are already well established and where development is needed to deliver within a future neighbourhood health model.

These functions are grouped as follows:

  1. Geography: defining our neighbourhoods
  2. Workforce: developing our teams
  3. Relationships and interfaces: enabling joint working
  4. Participation: working with communities
  5. Population health management: addressing inequalities
  6. Information sharing: building our shared view
  7. Access and technology: making interaction easier
  8. Governance: working together safely and efficiently
  9. Metrics: evidencing success
  10. Resource allocation: powering the change and Managing the transition: from national to neighbourhood

The intention across each of these sets of functions is to agree on what we can agree on now, as London; to agree what is for local determination at system and place level; and to develop clear plans for those areas which remain to be addressed collectively if we are to manage this change effectively.