Winter health advice
Need health advice this winter? Help us help you stay well.
This winter, Londoners will have access to a range of healthcare services to help them stay well.
if you don’t feel well enough to go to work or carry out normal activities over the festive period, try to stay at home and avoid contact with others.
Advice from a pharmacist
Visiting your local pharmacy can be the fastest way to get advice if you have a minor health problem. Pharmacists are highly trained medical professionals who can help with a wide range of issues – from stomach bugs and skin rashes to emergency contraception, information about condoms, and minor injuries like strains and sprains.
Some local pharmacies may have different opening hours over the festive period. Visit nhs.uk/find-a-pharmacy to find an open pharmacy near you on the day you need access.
Alternatively, view the list of pharmacy opening times over Christmas (25-27 December) and New Year (1-2 January).
Getting a repeat prescription
Make sure you order and collect your repeat prescriptions in good time ahead of the Christmas and New Year bank holidays. You can order prescriptions online, via the NHS App or by speaking to your GP practice. Find out more.
Seeing a GP or a practice nurse
If you have a health concern over the festive period, please contact your general practice team as normal when open. When closed, visit NHS 111 online or call 111 if you can’t get online for any urgent health concerns.
Most GP surgeries now offer online and video consultations. This can save you time waiting for a face-to-face appointment and means you do not need to go into a GP surgery.
Urgent medical issue, or unsure what to do? Use NHS 111.
If you or a child over the age of 5 years has an urgent medical issue, or you’re unsure if you need to go to A&E, use the NHS 111 online service. You will be asked questions about your main symptoms, so we can find the right care for you.
If you can’t get online, you can call 111 to speak to a fully trained advisor, 24 hours a day. If necessary, 111 advisors can connect callers to health care professionals such as a nurse, emergency dentist or a GP.
Getting help in an emergency
Call 999 or go to A&E in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk. Find out more on the NHS website.
Managing health at home
Find information on treating minor health conditions at home, including managing a hangover, on the NHS website.
For advice on managing children’s health issues, visit Healthier Together. You will find a range of advice for parents on issues like conjunctivitis, headaches, constipation and eczema.
Getting your flu jab and COVID-19 booster vaccination
Protect yourself and your loved ones by getting your flu and COVID-19 booster vaccines. The flu vaccine is available every year on the NHS to help protect adults and children at risk of severe illness. If you’re eligible, make sure you have your flu jab as soon as possible. Find out if you’re eligible for the flu vaccine.
The COVID-19 booster vaccination is also available for free if you’re aged 50 and above, or if you’re at high risk. Find out if you’re eligble for the COVID-19 booster vaccine. You can get your vaccine at GPs, pharmacies and in some locations, vaccination centres and pop-up sites. Find your nearest vaccination service and book your Covid-19 booster vaccination.
If you are still due to take your first and second dose of the COVID-19, it’s not too late. Everyone over the age of 5 years can book to get vaccinated at GPs, pharmacies and vaccination centres.