Involving our patients and the public in improving London’s healthcare
The Annual Participation and Engagement Review from NHS England and NHS Improvement (London) shows how we have been working with Londoners to make sure the NHS works for them and their communities.
The review also highlights how we have worked with community and voluntary sector partners to hear the voices of our more vulnerable residents and communities experiencing health inequalities.
Patients are at the heart of everything that the NHS does, and we are committed to co-designing our services with patients and the public. We know this is the only way we can be sure services deliver the right care in the right way.
We will continue engaging communities and patients in decisions about the future of health and care, with the ambition of making London the healthiest city and the best place in the world to receive care.
London: Patient Voice review of patient and public engagement
London: Patient Voice (L:PV) undertakes an annual review into how NHS England and NHS Improvement (London) discharges its duty to involve patients and public when it commissions services.
In 2017/18, the review also looked at the practice of PPV in the London Clinical Senate, London Clinical Networks and Healthy London Partnership.