Practice websites

Version 1.1, 28 March 2025

This guidance is part of the Online patient facing services section of the Good practice guidelines for GP electronic patient records.

A GP practice website is a repository of information about the practice itself, with links to wider primary care and community information and services.

The GP contract regulations for 2020  require GPs to have both an online presence, such as a website, and an NHS.UK GP profile page.

Both must be updated at least once a year, or sooner if key information changes.

There is an NHS England guide for practices on creating highly usable and accessible websites for patients, which is the place to go for more detailed information about the practicalities of website design and management. 

You may also find the NHS England pages on the Modern General Practice Model and the General Practice Improvement Programme helpful.

Other helpful resources