The NHS 111 data for August 2013 published today shows NHS 111 continues to provide a good service to the public and more people are getting access to the service.  93 percent of the population of England now have access to NHS111. The data also shows that calls were answered promptly with 94.1 percent of […]

NHS England today pledged to support commissioners of NHS 111 services to put in place alternative providers to take over the 111 services provided by NHS Direct to patients.  This follows an announcement by NHS Direct that they are seeking to gradually withdraw from their remaining contracts for the NHS 111 service. The decision has […]

The data published today on the performance of NHS 111 in May 2013 showed the service continues to improve and is highly rated by those who use it – 92 per cent were very or fairly satisfied with their NHS111 experience.  Usage of the service continues to grow –in May there were 580,937 calls to […]

The data published today on the performance of NHS 111 in April 2013 showed the service is steadily improving and is highly rated by those who use it – 92 percent were very or fairly satisfied with their NHS111 experience. Usage of the service is growing quickly.  In April, there were 566,532 calls to the […]

 NHS England has today at its board meeting reassured patients that a good NHS 111 service is now operating in most of the country.   The performance standards which have been introduced for NHS 111 represent a gold standard which the majority of NHS 111 services in England are now meeting, though in some areas performance […]