• Improvement Academy training courses, both virtual and online, focus on helping health and care staff to improve the safety and quality of care in everyday practice.
• Training and Events – Improvement Academy – focus on helping health and care staff to improve the safety and quality of care in everyday practice.
• Bitesize learning – Leadership Academy – Develop new skills and discover new ways to improve your experience of work with short guides developed by experts. Open to anyone in health and care.
• Programmes – Leadership Academy – The Leadership Academy programmes are designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care.
• Learning and Improving Across Systems Peer Learning Programme – NHS Confederation – Connect with leaders across the UK navigating the opportunities and complexity of leading change through health and care systems.
• The Culture and Leadership programme – NHS England – The culture of NHS systems, and those organisations within it, is crucial to ensuring the delivery of high-quality, safe and effective patient care. It also recognises that “inclusive cultures depend on inclusive leaders”.
• The Advocating and Educating for Quality Improvement (A-EQUIP) model – e-learning for health hub – This course describes the Advocating and Educating for Quality Improvement (A-EQUIP) model of professional nursing and midwifery leadership and clinical supervision.
• Quality Improvement 101: Introduction to Health Care Improvement – This course launches you on your journey to becoming a health care change agent.

• Access QI Improving planned care pathways toolkit – This toolkit has been developed, using learning from across Scotland, to support NHS boards in taking a quality improvement (QI) approach to sustainably reduce waiting times.
• Quality Improvement Essentials Toolkit – Institute for Healthcare Improvement – 10 essential quality improvement tools to help you with your improvement projects, continuous improvement, and quality management, whether you use the Model for Improvement, Lean, or Six Sigma.
• Aim Statement Worksheet – Institute for Healthcare Improvement – Use this worksheet to help you write an effective aim statement — which defines clear, specific plans for the improvement work ahead.
• Inspiration Library – Leadership Academy – Short snippets of learning ranging from videos, podcasts, blogs, links to Ted Talks and much more.
• Co-design toolkit – New South Wales: agency for Clinical Innovation – Co-design enables consumers to become equal partners in the improvement process for health services. This toolkit is a practical resource for health services to adopt a co-design approach.
• NHS performance tracker – Nuffield Trust – Nuffield Trust’s monthly-updated analysis of the NHS’s performance against totemic access and waiting times targets.
• Provider collaboratives: Improving equitably programme – NHS Providers – Using shared improvement approaches to tackle inequalities: These resources for senior leaders were curated as part of the improving equitably programme from NHS Providers and the Q Community.
• Huddle sheets and supporting guidance – NHS England – The huddles sheets aim to encourage open reflection to further embed learning from patient safety incidents. They expand upon existing safety standards and toolkits, facilitating systematic evaluation of the impact of patient safety events on clinical sessions/days and team members, identifying any potential additional support and training required.
• Team Huddles – Turas – The huddle is a communication tool to proactively manage quality and safety within teams, that provides an opportunity to update and discuss information about current improvement work managed within the visual management board.
• Creative Approaches to Problem Solving – Q Community – The Q community’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.
• Aspiring and current executive directors – Leadership Academy – Resources for the development of aspiring and current executive directors to enable them to reach their full potential
• Chair and non-executive director development – Leadership Academy – National resources designed to support leadership development and complement local and regional chair and non-executive director support.
• Chief executive officers – Leadership Academy – A range of resources to support CEOs to develop thinking, networks and leadership practice in a complex and dynamic landscape.
• Integrated care boards leaders – Leadership Academy – Curated resources, supportive tools and coaching for integrated board leaders.
• Our Leadership Way – Leadership Academy – Our Leadership Way sets out the compassionate and inclusive behaviours we want all our leaders at every level to show towards us as individuals and our colleagues.
• ProjectM – Leadership Academy – A place and space for team leaders and managers to connect, share and learn together.
• Senior leadership support and development – Leadership Academy – Curated resources designed to spark new thinking, offer support and open development opportunities for people with busy senior roles.
• A guide to making the case for improvement – The Health Foundation – This Health Foundation guide is divided into four broad areas where improvement approaches can benefit: the health and care workforce; patients, service users and society; organisations; and system-level bodies.
• Building an organisational culture of continuous improvement – The Health Foundation – Learning from the evaluation of the NHS partnership with Virginia Mason Institute.
• Capability pyramid – Aqua – Capacity must be built at all levels in the organisation, and must include meaningful engagement of people, families, and carers. A multi-level approach has been designed and adapted from the IHI’s ‘dosing formula’ and can be tailored to any organisation.
• Embedding a culture and system for continuous improvement – Aqua
• How advancing (AQ) quality can achieve national policy aims – Aqua
• Quality improvement resources – East London NHS Foundation Trust – Useful tools and resources for quality improvement.
• Resources –  King’s Improvement Science – King’s Improvement Science resources for quality improvement projects, implementation science research, patient and public involvement and evaluation.
• A guide to making the case for improvement – The Health Foundation – This Health Foundation guide is divided into four broad areas where improvement approaches can benefit: the health and care workforce; patients, service users and society; organisations; and system-level bodies.
• Quality improvement made simple – The Health Foundation – The Health Foundation have launched a new edition of Quality improvement made simple, a useful guide for those thinking about how to re-design or develop new processes, pathways and services as we shift from the emergency phase of the pandemic.
• Skills for collaborative change – The Health Foundation – This practical tool sets out the skills and attitudes needed for collaborative and creative problem-solving.
• Quality Coach Development Programme – The Health Foundation – Developed by a group of subject matter experts from across the quality improvement (QI) community in the UK, this programme aims to build improvement capability and capacity by training staff in the essential skills and knowledge needed to successfully coach teams and individuals through QI work.
• Patient Safety Incident Response Framework – NHS England – The Patient Safety Incident Response Framework (PSIRF) sets out the NHS’s approach to developing and maintaining effective systems and processes for responding to patient safety incidents for the purpose of learning and improving patient safety.
• National paediatric early warning score (PEWS) – NHS England – The National Paediatric Early Warning Score or PEWS will allow for consistency in how deterioration in children is recognised.
• Statistical process control tool – NHS England – Statistical process control (SPC) is an analytical technique that plots data over time. It helps us understand variation and in so doing guides us to take the most appropriate action.
• QSIR Guide to Driver Diagrams – AQUA – A driver diagram is a tool that can be used to help plan improvement project activities.
• The EFQM Model – EFQM – The EFQM Model is a globally recognised management framework that supports organisations in managing change and improving performance.
• A Healthcare Improvement Scotland guide for quality management
• The Lean Transformation Framework – Lean Enterprise Institute – The Lean Transformation Framework is a proven, systematic approach to resolving problems at every level of the enterprise, from executive-level strategy to frontline operations.
• Quality standards  – NICE – NICE quality standards set out priority areas for quality improvement in health, public health and social care.

• Healthwatch is an independent consumer champion for health and social care services. They can help facilitate meaningful engagement and gather patient feedback to shape a shared purpose and vision.
• Building common purpose – NHS Confederation – Learning on the role engagement and communications play in partnership working and developing thriving integrated care systems.
• The Improvement Journey – Q Community – The improvement journey: This report outlines why organisation-wide improvement in health care matters, and how to get started.
• Developing principles for working across local systems – Q Community – Developing principles for working across local systems: The Q Community’s five principles for working across local systems to develop shared improvement approaches.
• Research Outputs Archive – The Healthcare Improvement Studies (THIS) Institute – Browse an expanding evidence base for the NHS about how to improve quality and safety in healthcare.
• Listening well guidance – NHS England – A blueprint for organisations to develop a local listening strategy.
• Putting improvement in everyone’s hands: opening up healthcare improvement by simplifying, supporting and refocusing on core purpose – British Journal of Healthcare Management – This article proposes a simple framework with three components to help healthcare systems avoid the common barriers to introducing quality improvement interventions.
• Fostering an Improvement Culture: Learning from East London NHS Foundation Trust’s Improvement Journey Over 10 Years – Institute for Healthcare Improvement – This publication by the Institute for Healthcare Improvement (IHI) describes East London NHS Foundation Trust’s 10 years of experience with learning how to apply quality improvement throughout the organisation and embed a culture of improvement. The report reflects on the improvement journey and learning thus far, informed by interviews with nearly 30 people, in a range of roles, who have been part of the 10-year journey in some form — both within and outside the organisation.
• How to embed quality improvement into medical training – The BMJ – This article was based on a literature search for systematic reviews about medical training in quality improvement and on the personal experiences of the authors in developing integrated curriculums for workplace based education.
• Got a question about health and social care? | The King’s Fund – The King’s Fund Library team can help you answer questions about health and care, as well as carry out in-depth research for you.
• Strategy across a health and care system: five things I learned – Kaleidoscope Health and Care – David Jones highlights what’s needed to make health and care strategy across systems effective.
• The improvement journey – The Health Foundation – This report outlines why organisation-wide improvement in health care matters, and how to get started.
• Developing learning health systems in the UK – The Health Foundation – Priorities for Action: A Health Foundation report.
• Understanding and sustaining the health care service shifts accelerated by COVID-19 – The Health Foundation – The Health Foundation collected examples of major service shifts across the health system and then explored factors that might explain why these shifts have occurred, as well as issues that could inhibit their retention.

These case studies aim to inspire those who may be considering adopting a quality improvement approach.

They showcase examples of the rigorous application of quality improvement that is happening across the NHS and have been developed with NHS staff from across the country.