Improvement resources
- Improvement Academy training courses, both virtual and online, focus on helping health and care staff to improve the safety and quality of care in everyday practice.
- Bitesize learning – Leadership Academy – Develop new skills and discover new ways to improve your experience of work with short guides developed by experts. Open to anyone in health and care.
- Programmes – Leadership Academy – The Leadership Academy programmes are designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care.
- Learning and Improving Across Systems Peer Learning Programme – NHS Confederation – Connect with leaders across the UK navigating the opportunities and complexity of leading change through health and care systems.
- The Advocating and Educating for Quality Improvement (A-EQUIP) model – e-learning for health hub – This course describes the Advocating and Educating for Quality Improvement (A-EQUIP) model of professional nursing and midwifery leadership and clinical supervision.
- Quality Improvement 101: Introduction to Health Care Improvement – This course launches you on your journey to becoming a health care change agent.
- Quality Improvement Essentials Toolkit – Institute for Healthcare Improvement – 10 essential quality improvement tools to help you with your improvement projects, continuous improvement, and quality management, whether you use the Model for Improvement, Lean, or Six Sigma.
- Aim Statement Worksheet – Institute for Healthcare Improvement – Use this worksheet to help you write an effective aim statement — which defines clear, specific plans for the improvement work ahead.
- Inspiration Library – Leadership Academy – Short snippets of learning ranging from videos, podcasts, blogs, links to Ted Talks and much more.
- NHS performance tracker – Nuffield Trust – Nuffield Trust’s monthly-updated analysis of the NHS’s performance against totemic access and waiting times targets.
- Huddle sheets and supporting guidance – NHS England – The huddles sheets aim to encourage open reflection to further embed learning from patient safety incidents. They expand upon existing safety standards and toolkits, facilitating systematic evaluation of the impact of patient safety events on clinical sessions/days and team members, identifying any potential additional support and training required.
- Team Huddles – Turas – The huddle is a communication tool to proactively manage quality and safety within teams, that provides an opportunity to update and discuss information about current improvement work managed within the visual management board.
- Aspiring and current executive directors – Leadership Academy – Resources for the development of aspiring and current executive directors to enable them to reach their full potential
- Chair and non-executive director development – Leadership Academy – National resources designed to support leadership development and complement local and regional chair and non-executive director support.
- Chief executive officers – Leadership Academy – A range of resources to support CEOs to develop thinking, networks and leadership practice in a complex and dynamic landscape.
- Integrated care boards leaders – Leadership Academy – Curated resources, supportive tools and coaching for integrated board leaders.
- Our Leadership Way – Leadership Academy – Our Leadership Way sets out the compassionate and inclusive behaviours we want all our leaders at every level to show towards us as individuals and our colleagues.
- Senior leadership support and development – Leadership Academy – Curated resources designed to spark new thinking, offer support and open development opportunities for people with busy senior roles.
- Quality improvement resources – East London NHS Foundation Trust – Useful tools and resources for quality improvement.
- Resources – King’s Improvement Science – King’s Improvement Science resources for quality improvement projects, implementation science research, patient and public involvement and evaluation.
- Patient Safety Incident Response Framework – NHS England – The Patient Safety Incident Response Framework (PSIRF) sets out the NHS’s approach to developing and maintaining effective systems and processes for responding to patient safety incidents for the purpose of learning and improving patient safety.
- National paediatric early warning score (PEWS) – NHS England – The National Paediatric Early Warning Score or PEWS will allow for consistency in how deterioration in children is recognised.
- Statistical process control tool – NHS England – Statistical process control (SPC) is an analytical technique that plots data over time. It helps us understand variation and in so doing guides us to take the most appropriate action.
- A Healthcare Improvement Scotland guide for quality management
- The Lean Transformation Framework – Lean Enterprise Institute – The Lean Transformation Framework is a proven, systematic approach to resolving problems at every level of the enterprise, from executive-level strategy to frontline operations.
- Quality standards – NICE – NICE quality standards set out priority areas for quality improvement in health, public health and social care.
- Research Outputs Archive – The Healthcare Improvement Studies (THIS) Institute – Browse an expanding evidence base for the NHS about how to improve quality and safety in healthcare.
- Listening well guidance – NHS England – A blueprint for organisations to develop a local listening strategy.
- Fostering an Improvement Culture: Learning from East London NHS Foundation Trust’s Improvement Journey Over 10 Years – Institute for Healthcare Improvement – This publication by the Institute for Healthcare Improvement (IHI) describes East London NHS Foundation Trust’s 10 years of experience with learning how to apply quality improvement throughout the organisation and embed a culture of improvement. The report reflects on the improvement journey and learning thus far, informed by interviews with nearly 30 people, in a range of roles, who have been part of the 10-year journey in some form — both within and outside the organisation.
These case studies aim to inspire those who may be considering adopting a quality improvement approach.
They showcase examples of the rigorous application of quality improvement that is happening across the NHS and have been developed with NHS staff from across the country.