Mayfly Advance Care Planning and communication skills programme focuses on enhancing the skills and confidence of professionals delivering end of life care in all settings. It supports professionals to have difficult conversations around advance care planning. Mayfly is suitable for all staff, clinical and non-clinical, who support people receiving palliative and end of life care.  Mayfly training is offered by trained education facilitators through the education hubs in the North West. Please contact the hub in your area (below), or for C&M colleagues visit the prospectus link below.

Advanced Communication Skills Training (ACST) is for health and social care professionals who are regularly involved in complex, difficult or challenging conversations with patients, families, or colleagues; for example, responding to distress and anger. The ACST course uses the Standards and Guidelines for the provision of Advanced Communication Skills training.  The course is evidence based delivered over 2-days by trained Facilitators.  The focus is on identifying complex communication issues, handling anger and distress, exploring the impact on people their families, reflecting on own communication skills and developing these in a safe and supportive environment.

Advanced Communication Skills Training is offered through education hubs across the region.  The education hubs currently offering Advanced Communication Skills Training (ACST) are:

• End of Life Partnership Cheshire
• University of Central Lancashire
• Queenscourt Hospice, Southport 
• St Mary’s Hospice, Ulverston
• University of Liverpool

Cheshire & Merseyside Education Prospectus

New online Education Prospectus for Palliative & End of Life Care – We’re pleased to announce the launch of a new online education and development prospectus for everyone involved in palliative and end of life care across Cheshire & Merseyside.

Developed by partners in the Cheshire & Merseyside Palliative & End of Life Education Strategy Group, this resource brings together training opportunities for the health, social care and voluntary sectors helping to build a confident, skilled and compassionate workforce.

👉 Explore available courses, workshops and resources tailored to your role
👉 Find your local and online learning opportunities in one place
👉 Support better, more consistent palliative and end of life care across all settings

Visit the prospectus: Cheshire & Merseyside Palliative & End of Life Care Education Prospectus

Cheshire & Merseyside Hubs

• Wirral Hub
• Cheshire West Hub
• Liverpool Hub

(visit prospects for links to education offered via the C&M hubs)

Lancs & South Cumbria Hubs

• West Lancs Hub – Queenscourt Hospice, Terence Burgess Education Centre  Upcoming Courses at TBEC – Queenscourt Hospice
• Fylde Coast Hub – Blackpool Hospital/Trinity Hospice Email: trinity.practice.development@nhs.net
• Central Lancs Hub – St Catherine’s Hospice, Preston Knowledge Exchange – St Catherine’s Hospice
• South Cumbria Hub – St Mary’s Hospice Education – St Marys Hospice

The North West Coast Learning Collaborative (the North West Coast Education Hubs) has developed Standards and Guidelines for the provision of Advanced and Key Communication Skills Training to help assure the quality of advanced and key levels communication skills training delivered across the region.

Other education and training sessions are also available via the education hubs. You can find more information via the education centre links above.

Online

End of Life Care for All (e-ELCA) – an e-learning library which provides resources to enhance the training and education of the health and social care workforce.

Lancashire & South Cumbria End of Life Learning For All – Free online training for all staff working in clinical and non-clinical roles across Lancs & South Cumbria.