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What GP practices need to do

The vast majority of GP practices offer online services to their patients. This meets the General Medical Services (GMS), Personal Medical Services (PMS) and Alternative Provider Medical Services (APMS) regulations from 2015/16 and beyond. These services include: booking and cancelling of appointments ordering of repeat prescriptions viewing of detailed information in their GP record, held […]

GPs have a vital care home dementia role

Alistair Burns, NHS England’s National Clinical Director for Dementia, teams up with two GP colleagues, Maggie Keeble and Nick Cartmell, to give their views on improving care – including GP-led diagnosis – in care homes: I recently co-wrote a blog with Dan Harwood and Paul Twomey entitled “Don’t let care home residents slip through the […]

Mental health patients can put services to the test

Patients using mental health and community health services are able to give feedback on their experiences of care and treatment from today (Thursday, 1 January, 2015). This comes as the Friends and Family Test (FFT), a real time patient feedback tool that is already operating for some hospital services such as maternity and A&E, continues […]

21% of patients in England can now access their medical record online

As of September 2014, 21% of patients in England have been able to access their medical records online, a significant increase on 2% this time last year. The number of patients able to book their appointments and request repeat prescriptions has also jumped to 91% and 88% respectively. NHS England’s Patient Online programme team has […]

Better monitoring can improve physical health outcomes for people with mental illness

Dolly Sud, a pharmacist in the Leicestershire Partnership NHS Trust, discusses the impetus for creating the database and some of the challenges she faced: Dr Martin McShane’s recent blog pointed out that it is crucial for mental health to be valued on a par with physical health. It is one of the key challenges facing the […]

Radical transformation of GP services to boost quality and access to care for patients across London “Doing nothing is not an option” – Dr Anne Rainsberry

NHS leaders in London have announced the first step in a radical transformation of GP services in London. General Practice – A Call to Action, which is published today (Thursday 28 November 2013), was produced in partnership with some of London’s leading doctors. The aspiration is to transform GP services so they are more convenient, […]

NHS England welcomes moves to improve care for patients through empowering GPs

Patients are set to benefit from changes to the GP contract which will reduce bureaucracy and free GPs to deliver personalised care. The changes will ensure that the most vulnerable patients receive personalised care. This will mean more patients can be looked after in the community and will reduce emergency admissions.  GPs will be freed […]

NHS self-referral for tests and appointments for hundreds of thousands of patients

Hundreds of thousands more people a month will have the option to refer themselves for key services such as help with incontinence, podiatry, or hearing tests without needing to see a GP, as part of the NHS primary care access recovery plan. Around 180,000 more people a month will be able to self-refer for additional […]