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Media
Summary
In July’s diary, the first in a series, Farzana discusses why she turned to quality improvement and how it has:
- encouraged leadership across her practice team, resulting in a healthcare assistant being given the support to undertake consultations for patients with high blood pressure
- freed up 10% of the practices GP consultation time by signposting hay fever sufferers to local pharmacists who can also treat them
For more information visit Building capability for improvement webpage.