Delivery plan for recovering urgent and emergency care services

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To support recovery, this plan sets out a number of ambitions, including:

  • Patients being seen more quickly in emergency departments: with the ambition to improve to 76% of patients being admitted, transferred or discharged within four hours by March 2024, with further improvement in 2024/25.
  • Ambulances getting to patients quicker: with improved ambulance response times for Category 2 incidents to 30 minutes on average over 2023/24, with further improvement in 2024/25 towards pre-pandemic levels.

NHS England has engaged with a wide range of stakeholders to develop the plan, and it draws on a diverse range of opinion and experience, as well as views of patients and users.

The Department of Health and Social Care, who produced the content on actions being taken in social care, have led on engagement with the sector.

Link

Summary

Accessible webpage.

Published 30 January 2023.

Summary

Published 30 January 2023.

Link

Summary

Letter from Sarah-Jane Marsh, National Director of Urgent and Emergency Care and Deputy Chief Operating Officer; Professor Sir Stephen Powis, National Medical Director; Dame Ruth May, Chief Nursing Officer, England and Sir David Sloman, Chief Operating Officer.

Accessible version.

Summary

Letter from Sarah-Jane Marsh, National Director of Urgent and Emergency Care and Deputy Chief Operating Officer; Professor Sir Stephen Powis, National Medical Director; Dame Ruth May, Chief Nursing Officer, England and Sir David Sloman, Chief Operating Officer.

PDF version.