National Qualitative Insight – Urgent and Emergency Care 2024

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This report, produced by Solutions Research and NHS England, shares national insights from qualitative thematic analysis of written responses to the NHS Patient Survey Programme, coordinated by the Care Quality Commission and Picker.
The programme includes five surveys, with this report focusing on the 2024 Urgent and Emergency Care Survey.

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National Qualitative Insight - Urgent and Emergency Care 2024

National Qualitative Insight - Urgent and Emergency Care 2024

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Accessible content.

Published 7 January 2026.

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National Qualitative Insight - Urgent and Emergency Care 2024

National Qualitative Insight - Urgent and Emergency Care 2024

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Summary

Published 7 January 2026.