Additional resources: The Perspectives series
The Folkestone, Hythe and Rural PCN project team have developed a collection of practical Perspectives guides to support this blueprint. These provide further advice on how to establish a similar model and capture the team’s experiences and lessons learnt. Their aim is to provide other PCNs with practical support and first-person perspectives on how to manage similar projects.
Download the following guides:
Perspectives Guide 1: Building access and capacity through a hub approach
Perspectives Guide 2: Designing and developing your hub workforce
Perspectives Guide 3: Innovating at scale: lessons from the hub pilot
Perspectives Guide 4: Harnessing your hub’s data and intelligence
Other downloadable resources
Below are all the other frameworks and documentation referenced in the blueprint guide, many of which can be lifted or adapted for use in other PCNs.
This one-page PDF provides an overview of the key elements involved in delivering the PCN hub operating model, along with a list of suggested actions.
Reference materials are available to support the development of standard operating procedures for online consultation triage, Minor Illness and Digital Spirometry services. Further resources will be added over time.
Full PCN system solution configuration and considerations
A detailed excel sheet providing a full list of the technical capabilities that support the PCN hub operating model.
Training manuals and resources
A range of sample training materials and instruction manuals that can be used to support PCN Hub and practice staff in the use of associated clinical systems.
These include sample job descriptions for the PCN Hub Advanced Nurse Practitioner (Team Leader) and the Digital Transformation Manager role, as well as the nationally-agreed job description for the ARRS-funded Digital Transformation Lead role
EMIS PCN hub clinical system functionality issues log
This provides a list of known technical issues associated with PCN Hub Operating model, along with suggested workarounds and estimated timescales for fixes (where known).
This includes a hazard log and clinical safety case report to support the implementation of the online consultation triage function (eHub).
This provides the supporting information governance (IG) framework model for the PCN hub operating model.
Next section: Key Contacts