Information for professionals in South West

The South West primary care dental team is based in different offices but work as a team across the whole of Devon, Cornwall, Isles of Scilly, Bristol, North Somerset, Somerset and South Gloucestershire. While members of the team all have particular roles, they provide cross-cover if any of them are away.

Their generic mailbox is monitored daily: england.swdental@nhs.net

Tessa Fielding
Contract Manager – Dental
Mobile: 07860 180400
Email: tessa.fielding@nhs.net
Office: Saltash/Exeter

Lynn Combes
Primary Care Support Lead – Dental
Mobile: 07467689372
Email: Lynn.Combes@nhs.net
Office: St Austell

Sarah McFarlane
Primary Care Support Lead – Dental
Mobile:  07900220697
Email: sarah.mcfarlane1@nhs.net
Office: Saltash

Debbie Freeman
Primary Care Support Lead – Dental
Mobile: 07825421800
Email: debbie.freeman@nhs.net
Office: Bristol
Working days: Tuesday – Friday, 08.45 – 16.15

Rhea Boland
Senior Administrator
Telephone: 07540 883 200
Email: r.boland@nhs.net
Office: South Plaza
Working days: Mon (9-4), Weds (10-4), Thurs (10-4)

Stephen Bennett-Troake
Admin Support
Telephone: 0113 8253039
Email: stephen.bennett-troake@nhs.net
Office: South West House, Taunton

Dawn Tope
Admin Support
Telephone: 07730 380468
Email: d.tope@nhs.net
Office: Saltash
Working days: Mon, Tues (9-3)

Bulletins

The Dental Bulletin includes latest news, alerts and guidance from the Area Team, with attachments where necessary.

Forms

A range of downloadable forms are available for practices, covering areas such as: Oral Surgery Referral Forms, Contract Allocation Form and Application for Personal Payment under the Statement of Financial Entitlements.

Policies

Dental commissioning policies are available from the NHS England website.

Interpretation and Translation

Interpretation and translation services are available for dental practices when treating NHS patients. These are paid for by NHS England and NHS Improvement, but may require an ID code to access. Please contact england.swdental@nhs.net if any queries or feedback.

Bristol, North Somerset, South Gloucestershire, Somerset, Devon and Cornwall.

Language Empire provide the following services on behalf of NHS England and NHS Improvement:

  • Spoken face-to-face interpreting1
  • Telephone interpreting
  • Translation/transcription services

1 Please note BSL is provided under separate contracts – see below for your correct provider.

In order to book, manage, track, or cancel a linguist request, please sign into Language Empire’s online LE-LSM portal

All practices are allocated unique access details. If you do not have these or have any questions related to these services, please contact england.primarycaremedical@nhs.net, or Language Empire who are available 24 hours a day, 7 days a week on a dedicated customer services telephone line 0330 20 20 270 or email: bookings@empire-groupuk.com

You can also find helpful service support materials and additional information on the Language Empire site.

British Sign Language (BSL) interpretation:

Please contact the relevant provider for your practice area:

Useful links for primary care dental providers

There are a range of up to date websites and resources containing information on NHS dentistry.

There is also information available for Performer List applications, changes and enquiries.