Information for professionals in South West
Information for professionals in South West
Interpretation and translation services are available for Pharmacy, Optometry and Dental practices when treating NHS patients. If you have any queries or issues, please email somicb.swgptp@nhs.net
Bath and North East Somerset, Swindon and Wiltshire (BSW)
D.A. Languages Limited provide:
- Spoken face-to-face interpreting
- Telephone interpreting
- Translation/transcription services
- British Sign Language (BSL) interpreting
To book:
Face-to-face spoken language interpreting 0161 928 2533 ext. *209
Telephone interpreting 0330 088 1153
BSL interpreting 0161 928 2533 ext. *239
Email telephoneinterpreting@dalanguages.co.uk
Access to the DA Link portal via https://link.dalanguages.co.uk/
Bristol, North Somerset and South Gloucestershire (BNSSG)
From 1 April 2023 BNSSG ICB will be covered by a new provider of British Sign Language (BSL) services Sign Solutions:
Sign Language Interpreter, Deaf Awareness Training, BSL Translations | Sign Solutions
Pharmacy’s, Optoms and Dentists can access BSL services including face to face and video interpreting for their patients by emailing bookings@signsolutions.uk.com or phoning 0121 447 9620
An out of hours number is also available 0121 447 9620
Language Empire provide spoken language and face to face translation services plus telephone interpreting and translation/transcription services:
Dedicated on-demand phone line is: 0333 188 3712.
A unique 8 digit PIN number(s) will be required to access the service, for any questions, contact Customer Services on 0330 20 20 270 or at bookings@empire-groupuk.com.
Helpful service support materials and additional information are on the Language Empire website, such as:
- How to Request Language Services
- On Demand Telephone Access Cards
- How to Request Translation Services
- Best Practice Guides for Using Interpreters
- Language ID Charts
Devon
Language Empire provide spoken language and face to face translation services plus telephone interpreting and translation/transcription services:
Dedicated on-demand phone line is: 0333 188 3712.
A unique 8 digit PIN number(s) will be required to access the service, for any questions, contact Customer Services on 0330 20 20 270 or at bookings@empire-groupuk.com.
Helpful service support materials and additional information are on the Language Empire website, such as:
- How to Request Language Services
- On Demand Telephone Access Cards
- How to Request Translation Services
- Best Practice Guides for Using Interpreters
- Language ID Charts
Sign Solutions provide BSL interpreters:
- Sign Language Interpreter, Deaf Awareness Training, BSL Translations | Sign Solutions
- Pharmacy’s, Optoms and Dentists can access BSL services including face to face and video interpreting for their patients by emailing bookings@signsolutions.uk.com or phoning 0121 447 9620
- An out of hours number is also available 0121 447 9620
Dorset
Contact Language Line (formerly Capita Translation and Interpreting Service) for telephone interpreting and translation/transcription services.
To book:
Telephone: 0800 004 2000
Online Portal: Public Sector Managed Services – Login – My Language Supplier for face to face (in person or via MS Teams) interpreting, on demand remote interpreting or document translation order form.
A pin number for your organisation will be required to access the services provided by Language Line, contact newaccounts@languageline.co.uk for assistance.
Contact Bournemouth Interpreters Group for face-to-face interpreting, telephone interpreting and document translation
To book:
Telephone: 07393 768328
Website: www.bournemouthinterpreters.org.uk
Email: bigdirectors@gmail.com
Contact Interpreters Dorset, representing independent British Sign Language (BSL) contractors, for BSL Services:
Use the website to make a booking: http://interpretersdorset.co.uk/
Gloucestershire
D.A. Languages Limited provide:
- Spoken face-to-face interpreting
- Telephone interpreting
- Translation/transcription services
- British Sign Language (BSL) interpreting
To book:
Face-to-face spoken language interpreting 0161 928 2533 ext. *209
Telephone interpreting 0330 088 1153
BSL interpreting 0161 928 2533 ext. *239
Email telephoneinterpreting@dalanguages.co.uk
Access to the DA Link portal via https://link.dalanguages.co.uk/
Cornwall and Isles of Scilly
Language Empire provide spoken language and face to face translation services plus telephone interpreting and translation/transcription services:
Dedicated on-demand phone line is: 0333 188 3712.
A unique 8 digit PIN number(s) will be required to access the service, for any questions, contact Customer Services on 0330 20 20 270 or at bookings@empire-groupuk.com.
Helpful service support materials and additional information are on the Language Empire website, such as:
- How to Request Language Services
- On Demand Telephone Access Cards
- How to Request Translation Services
- Best Practice Guides for Using Interpreters
- Language ID Charts
Hearing Loss Cornwall provide BSL interpreters and lip-speaking services.
To book:
Telephone 01872 225 868
Text Relay 18001 01872 225 686
Email info@hearinglosscornwall.org
Somerset
Contact Language Empire provider of spoken language and face to face translation services plus telephone interpreting and translation/transcription services:
Dedicated on-demand phone line is: 0333 188 3712.
A unique 8 digit PIN number(s) will be required to access the service, for any questions, contact Customer Services on 0330 20 20 270 or at bookings@empire-groupuk.com.
Helpful service support materials and additional information are on the Language Empire website, such as:
- How to Request Language Services
- On Demand Telephone Access Cards
- How to Request Translation Services
- Best Practice Guides for Using Interpreters
- Language ID Charts
Contact Language Line (formerly Capita Translation and Interpreting Service) for British Sign Language services.
To book:
Telephone: 0800 004 2000
Online Portal: Public Sector Managed Services – Login – My Language Supplier
A pin number for your organisation will be required to access the services provided by Language Line, contact newaccounts@languageline.co.uk for assistance.