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Overall Patient Experience Scores: 2013 Inpatient Survey Update
Today NHS England published additional demographic information about inpatient experience. This provides further context to the previous statistical information on patients’ experience of care in the NHS (original publication dated April 2014).
Further supporting information, including a methodology statement, is available for this series and can be found in the patient experience statistics series.
The 2013 survey involved 156 acute and specialist NHS trusts in England. Responses were received from over 62,000 patients with a response rate of 49%.
- Bulletin (with additional demographic information)
- Overall results tables – England
- Pre-release Access List
- User Feedback Form
Further information for this series can be found in the patient experience statistics series.
We have published a Diagnostic Tool, designed to help NHS managers and the general public understand what feeds in to the overall scores and how scores vary across individual NHS organisations.
To access more detailed information go to our Supporting Information pages.