NHS England is committed to improving the quality of health and care content that is available to the public, patients and health and care professionals. We believe information that is clear, accurate, evidence-based, up-to-date and easy to use allows people, patients and communities to become better informed and more involved in their health and care.
The NHS has created a new standard for creating health content that outlines some essential requirements and best practice guidance for creating high quality health content. It’s designed for any organisation that produces health and care information.
The standard replaces NHS England’s former assessment and certification scheme known as the Information Standard, which has now closed.
Developing the standard for creating health content
We carried out user research with a range of NHS organisations and other organisations that create health content. We also consulted the Patient Information Forum, a UK organisation that represents health information producers.