NHS 111

NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.

24 hours a day, 7 days a week.

To get help from NHS 111, you can:

  • Go online to nhs.uk (for assessment of people aged 5 and over only).
  • Call 111 for free from a landline or mobile phone.

About NHS 111

Find out how NHS 111 helps people get the right advice and treatment when they urgently need it.

NHS 111 service specification

Find out the steps commissioners must take to deliver a consistent integrated urgent care service across the country.

Next steps for NHS 111

Discover how NHS 111 will continue to support patients to access the correct service in the future.

Workforce blueprints

Developed to ensure that there is a sustainable and optimal Integrated Urgent Care (IUC) call centre workforce with the right skills, behaviours and competencies.

Further information