Find out more about the Workforce Blueprint, developed to ensure that there is a sustainable and optimal Integrated Urgent Care call centre workforce.
Outlines defined roles, supported by job descriptions and person specifications for roles at Skills for Health Levels 2 to 6.
Outlines the person specifications, core and specialist competences for the registered workforce roles at Skills for Health Levels 7 to 9.
Details of apprenticeship training opportunities for all levels of staff in IUC / NHS 111 provider organisations.
Best practice from across the IUC professions to describe what good support of clinical practice looks like.
Signposts to mental health and wellbeing resources.
Information for employers about mapping current job roles to accredited training or qualifications.
Summarises the opportunities for involving staff members within leadership programmes.
Details of a range of tools, from a brochure to case studies and an infographic.
Recommendations developed following a survey of NHS 111 workforce in 2016.