This document provides advice and guidance to all NHS England staff with regards to the retention of corporate records.

These documents provide the framework that determines how NHS England’s records should be managed and how long they are kept. We also comply with the Records Management Code of Practice for Health and Social Care published by the Information Governance Alliance.

NHS England is a data controller under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our legal name is the NHS Commissioning Board. Our head office address is: NHS England London Skipton House 80 London Road London SE1 6LH NHS England and NHS Improvement are cooperating to establish a joint […]

This page sets out guidance and links to further resources to support implementation of changes to General Medical Services (GMS) contractual arrangements that will apply in England in 2020/21. NHS England Enhanced Service Specifications These enhanced service specifications outline more specialised services and those additional services provided by all General Medical Services (GMS) practices. COVID-19 […]

All organisations holding personal information need to meet the General Data Protection Regulations (GDPR) which came into force on 25 May 2018. It may help to bear some important principles in mind in relation to the GDPR and the responsible officer functions: Broadly speaking, the GDPR is intended to bring parts of the commercial sector […]

Health service staff in England will be able to move seamlessly between sites in a bid to make it easier to take on new roles, plug gaps in staffing and improve patients’ care. Following successful pilot projects, all hospitals in England are being urged to sign-up to passporting agreements, which will cut the need for […]

Leading change The Senior Nurse for district nursing services at Whittington Health NHS Trust led a project to move from a paper-based model to a digital e-Community service model. The transformation has resulted in a more streamlined, efficient service, with increased continuity of care and better use of resources locally, improving experience. Where to look […]

The operations and development manager from the Westongrove Partnership in Aylesbury, Buckinghamshire, shares her practice’s journey in developing staff members into Care Navigators: Care navigation first came onto our radar in 2016 through the General Practice Forward View and its 10 high-impact actions for releasing capacity. While we’d been signposting patients to the right clinician […]

As part of the  General Practice Forward View commitment to address the issue of rising indemnity costs and to assist with winter resilience in primary care, NHS England will be running a  winter indemnity scheme for GPs, beginning on 1st October 2018 and concluding on 31st March 2019. It is designed to meet the costs […]

Corporate governance documents Standards of Business Conduct Policy (version 2.3, approved March 2019) Standing Financial Instructions (version 1.5, approved 15 December 2020) POL_0001 Standing Orders (version 9, approved 15 December 2020) POL_0002 The Scheme of Delegation (version 2, approved 15 December 2019) Tackling Fraud, Bribery and Corruption: Economic Crime Strategy 2018-2021 Tackling Fraud, Bribery and […]