Anu is Director of Patient & Public Participation and Insight at NHS England. She takes the lead for NHS England in ensuring that the voice of patients, service users, carers and the public is at the heart of the way NHS England works. Central to implementing the Five Year Forward View vision, she is responsible for taking forward national programmes of work that not only embed patient and public voice, feedback and insight in the NHS commissioning system, but also actively promote patient-centred care and approaches to care that make the most of community and patient participation.
Anu has a long history of leading Personalisation, empowerment, and placing communities at the heart of decision making. Anu was previously Head of Business Improvement for Staffordshire County Council where she was responsible for the commissioning of mental health, social care, community safety and education. For 12 years prior to that she was Head of Development and Improvement at the London Borough of Harrow and at Birmingham City Council, taking the lead on Place Shaping, Localisation of services, Community Empowerment and Business Transformation.
Anu is passionate about the integration of public services around the customer. She has commissioned the largest integrated Health and Social Care Trust in the country, and is also a Non-Executive Director and Quality Chair of Whittington Hospital Integrated Care Trust.