Hein is a GP Partner at Churchdown Practice in Gloucester and has recently taken up a role as Deputy Medical Director for NHS England South West as well as being the One Gloucestershire ICS Quality Improvement Clinical Lead. Previously he was the Deputy Clinical Chair for Gloucestershire CCG where he led on ageing well, dementia and end of life amongst other things. He also had a role as the Population Health Management Champion for Gloucester City where he also co-chaired the Gloucester City Integrated Locality Partnership and previously sat on the Gloucestershire Health and Wellbeing Board.

Hein has developed a passion for improving the quality of healthcare experienced by service users and achieved through collaborative working. He has benefited from his experiences of working in several different health care systems including Australia.