Helen Lee is a qualified nurse with experience of working in both acute and community settings.

She is currently on secondment with NHS England and NHS Improvement leading the #AlwaysEvents ® programme.

Always Events are those aspects of care that are so important to people using services, their families and carers that they should always occur at every interaction with healthcare professionals and the health care delivery system.

Helen is passionate about people being at the heart of everything we do, quality improvement and co-producing improvements and Always Events are a fantastic way to bring these three things to life.

Follow Helen on Twitter: @helenlee321_lee