Juliet is the Director of Nursing: Quality Improvement and Care for NHS England. She is responsible for ensuring that care, compassion and patient experience are at the heart of nursing and midwifery in the healthcare system.
Juliet is responsible for the implementation of ‘Compassion in Practice’ the vision and strategy for nurses, midwives and care staff. Juliet provides clinical and professional leadership for mental health, midwifery, children’s health and leadership for the nursing and midwifery contribution to the five domains of the NHS outcomes framework.
She has over ten years Executive Director of Nursing experience in several acute trusts, and was the Cluster Director of Nursing at NHS Outer North East London. Juliet also has Acting Chief Executive, Director of Operations and Director of People and Organisation Development experience. Juliet was included in last year’s Health Service Journal top 100 clinical leaders.
Juliet’s particular areas of expertise and interest are quality improvement, patient safety and experience, clinical standards and outcomes, complex organisational change, sustainability, leading teams to provide excellent standards of care whilst improving financial and patient care standards.
She has a BSc in Sociology and Social Administration from Southampton University (1982) and an MBA from Henley Management College (2005). Juliet was awarded a visiting professorship by the Faculty of Health and Social Care at London South Bank University in 2011 after holding a joint post with NHS Barking and Dagenham and London South Bank University from 2009. Juliet qualified as a registered General Nurse in 1986 and a Registered Midwife in 1988.