I’d like to invite you and your teams to join us as we celebrate the work that’s happening across health and social care to keep improving experiences of care of patients, families, carers and staff.
Experience of Care Week 2018 is now just two months away and runs from from April 23 to 27.
It is an international week that offers us the chance, with the support of NHS England and NHS Improvement, to celebrate the work that’s happening to improve experiences of care for a second year, building on the successful celebrations we held in 2017.
We’ll be hosting online activities including webinars, twitter chats, and blogs to share the improvement work that’s happening nationally and globally. The date coincides with the Beryl Institute’s Patient Experience Week which will offer an international lens to our improvement work.
Importantly, though, we’d like to invite you and your teams in Trusts, CCGs and care providers to engage and share your work using various means, digital technology along with local face to face events during the week, to inspire and encourage others with examples of little and big things that are improving experiences for the people using and working in our services.
We’re hoping the week will:
- Continue to raise the profile of improving patient experience, staff experience, carers experiences and experience of care for all.
- Promote an inclusive and collaborative approach to improving experiences of care.
- Support improvement in experiences of care in provider and commissioning organisations.
- Provide support for patient experience and staff experience leads to highlight and influence improvements in experiences of care with a range of stakeholders.
- Generate interest in experiences of care at a national level using social media and other communication approaches.
- Recognise ‘grass roots’ staff for their tremendous contributions to improving experiences of care and build on this energy for ongoing improvements.
Social media is a key tool for bring Experience of Care Week to life, and we’ll be using the hashtag #ExpofCare to capture tweets or key messages about what people are doing. If you’re new to twitter and want some help try the Twitter University guide for helpful hints and tips to begin your twitter journey.
Please do tweet using the #ExpofCare hashtag and let’s keep spreading the good stuff!
- You can follow Kath on Twitter: @kathevans2