We provide a support package to all NHS FDP users which includes:

Access to analytics and evolving NHS FDP core products

• self-serve and application development capability: access to your own platform with analytical solutions and application building capability
• four core products ready now: Inpatients, Outpatients, RTT & OPTICA are live with benefits already being realised

Implementation and delivery resource

• dedicated and no-cost implementation support: regional delivery managers and regional implementation leads will provide dedicated support and guide you through the set-up
• a technical implementation lead will be appointed to manage implementation alongside trust leadership (SRO and delivery manager) to ensure end-to-end success

Stakeholder engagement, communications and change readiness

• seamless onboarding: a technical and operational assessment of change readiness will support tailored interventions to enable a smooth onboarding
• empower your team: supplement your internal data capabilities including product development with the support of the NHS FDP

Training and adoption support

• offer in-person training including desk-side and classroom style training for core user groups, with a focus on realising operational benefits. This includes:
  • operational power users and product champions
  • “train the trainer” for nominated trust trainers
  • operational product users
• Centre of Excellence: we provide ongoing support and training