Upcoming webinars


November

Impact Framework Step 1: Articulating your change (2/5*)

Date: Wednesday 20 November 2019
Time: 12.00pm

This one-hour webinar will introduce delegates to the first step of the Impact Framework – ‘articulating your change’ that your improvement initiative makes. Following the webinar, we want delegates to:

  • Understand the principles behind articulating the change expected from their improvement initiative
  • Understand why it is important to be able to articulate what will change, how and why
  • Identify tools, approaches and resources to articulating change

* Note: this is part of a series of five webinars on the Impact Framework. It is recommended that delegates join all five but each session is standalone and will be of value to those who are unable to join all the webinars. Each webinar is worth 1 CPD point – 5 in total for those who attend all.

Join the webinar.

Learn more about the Impact Framework.

Update on the Friends and Family Test for VCSE sector

Audience: Voluntary, Community and Social Enterprise (VCSE) sector
Date: Monday 25 November
Time: 11:00am – 12:30pm

People that use NHS services should be able to give feedback that can be used to identify good practice and opportunities for improvement. The NHS Friends and Family Test (FFT) is a simple feedback tool, designed to be quick and easy for patients and staff.

During 2018/19 we carried out a Development Project, which was aimed making the FFT more accessible, through exploring a better mandatory question and looking at changes to the restrictive timing requirements. We also wanted to shift the focus away from counting response numbers and calculating scores – towards using the feedback to find out what people were saying about their services and how their feedback could be used for quality improvement.

The project led to a number of proposals that were approved by NHS England senior managers and new guidance was published on 2 September. The new guidance can be found here: www.england.nhs.uk/fft/fft-guidance/revised-fft-guidance/. The changes will be implemented in April 2020.

This webinar will be an opportunity to find out more about the changes to the FFT and the additional flexibilities for providers

Register for this webinar

An update on Volunteering for the VCSE sector

Date: Tuesday 26 November 2019
Time
: 2.00pm – 3.00pm

This webinar will be an update from the Voluntary Partnerships team at NHS England and NHS Improvement on the current workstreams to deliver on the commitments laid out in the NHS Long Term Plan focused on Volunteering. The webinar is for Voluntary Community and Social Enterprise organisations.

This webinar is part of a series to promote the Principles for VCSE Engagement. Find out more here: https://www.england.nhs.uk/ourwork/part-rel/

Register here for this webinar.

Impact Framework Step 2: Capturing your evidence (3/5*)

Date: Wednesday 27 November 2019
Time: 12.00pm

This one-hour webinar will introduce delegates to the second step of the Impact Framework – ‘capturing your evidence’. Following the webinar, we want delegates to:

  • Understand the principles behind evidencing the impact of their improvement initiative
  • Understand why it is important to be able to clearly evidence their impact
  • Identify tools, approaches and resources to support capturing evidence, including aspects that are harder to capture

* Note: this is part of a series of five webinars on the Impact Framework. It is recommended that delegates join all five but each session is standalone and will be of value to those who are unable to join all the webinars. Each webinar is worth 1 CPD point – 5 in total for those who attend all.

Join the webinar.

Learn more about the Impact Framework.

Supporting communities to stay well and access support over the winter months

Date: 27 November 2019
Time: 3.00pm – 4.00pm

During winter months hospitals can struggle to deal with the increasing demand for support. To ensure that people say well and access the support they need when they need it, we need the whole health and social care system to work together. This means everyone from hospitals, GP practices and community pharmacies, to national charities and local community groups.

VCSE organisations are embedded in communities and often interact with individuals before they come to the door of health services. This means they are uniquely placed to support people to stay well outside of hospital. Where going to hospital is best option for individuals, there is a role for the VCSE sector in supporting people when they go home. VCSE organisations also experience increased demand in winter, so it is vital for the voluntary and statutory sectors to share learning about what works and how to collaborate.

In this webinar, brought to you in partnership between NCVO and NHS England and NHS Improvement, there will be key advice and messages to give to individuals and communities to help them to stay well outside of hospital. We will also hear from charities on how they approach supporting communities during the winter months, and the support they need to do this well.

Register here for this webinar

Wessex Exchange Model webinar

Date: Thursday 28 November 2019
Time: 1.00pm – 2.00pm

The Wessex Model is a high impact model for workforce exchanges that is being scaled up after its continued success. It was designed by Wessex based GPs Dr Sally Ross and Dr Pritti Aggarwal and first ran in 2015, since then it has been replicated and developed in Southampton, Basingstoke and beyond. The model provides a useful blueprint for exchanges to support integrated working, but each system has implemented the scheme differently depending on their priorities and culture – and each will have their own unique approach, outcomes and learning generated. A ‘how to’ guide with resources such as template letters has been developed with partners across the healthcare system.

Graham Jackson, Chair of NHSCC will be hosting a webinar with the GP leads on Wednesday 28 November between 1.00pm and 2.00pm which will provide practical information about running the exchanges and generating change from them.

Register here for this webinar.

December

Impact Framework Step 3: Reviewing your evidence (4/5*)

Date: Wednesday 4 December 2019
Time: 12.00pm

This 1-hour webinar aims to introduce delegates to the third step of the Impact Framework – ‘reviewing your evidence’.

Following the webinar, we want delegates to:

  • Understand the principles behind regularly reviewing the impact of their improvement initiative
  • Understand why it is important to review the evidence of impact on a regular basis
  • Identify tools, approaches and resources to support review of evidence

* Note: this is part of a series of five webinars on the Impact Framework. It is recommended that delegates join all five but each session is standalone and will be of value to those who are unable to join all the webinars. Each webinar is worth 1 CPD point – 5 in total for those who attend all.

Join the webinar.

Learn more about the Impact Framework.

Impact Framework Step 4: Sharing your impact with others (5/5*)

Date: Wednesday 11 December 2019
Time: 12.00pm

This one-hour webinar will introduce delegates to the final step of the Impact Framework – ‘sharing your impact with others’. Following the webinar, we want delegates to:

  • Understand the principles behind sharing the impact of their improvement initiative with others
  • Understand why it is important to tell their story in a robust and engaging way
  • Identify story telling tools, approaches and resources to support them in sharing their impact with others

* Note: this is part of a series of five webinars on the Impact Framework. It is recommended that delegates join all five but each session is standalone and will be of value to those who are unable to join all the webinars. Each webinar is worth 1 CPD point – 5 in total for those who attend all.

Join the webinar.

Learn more about the Impact Framework.


Primary Care Digital Transformation team are running a series of webinars to support GP practices to implement and get the most from providing online services to patients. These webinars may also be of interest to organisations providing support to GP practices, such as clinical commissioning groups and commissioning support units. Details and dates of each session can be found within the GP online services section.