Upcoming webinars


Get on Board with a volunteering strategy!

Date: Tuesday 21 August 2018
Time: 10am

Practical examples of how organisations have secured senior buy-in for their programme and overcome risk and strategic challenges. Interactive discussion about the approach to measurement of impact and building the Strategic Case and information about the tools and resources available to support this. Intention is for this to be interactive, real life examples and practical solutions to take away.

Register here for this webinar


‘Building the plane while flying it’ – Getting networks off the ground: lessons learned from a year in the life of a new national community of practice

Date: Monday 10th September
Time: 3pm-4pm

Are you in the process of developing a new network or community of practice? Are you wondering what you should be focusing on to get off to a great start?

This webinar – part of the Focal Point series from Source4Networks – could be just what you need to help you consider where to put precious time and energy in the critical early phase.

Jo Godman and Sophie Edwards, members of the steering group of NHS England’s Primary Care Improvement Community (part of the wider General Practice Development Programme) will share practical learning from Year 1 in the life of this new national network, now 2200+ strong.

This includes engaging members in developing a shared purpose, navigating the practicalities of distributed virtual leadership and communicating with members. They’ll also share learning about how network leaders can use the Maturity Matrix (one of the network diagnostic tools on the Source4Networks platform) to help them focus their resources effectively.

Please register in advance for the webinar

Transforming stroke services across the whole patient journey

Date: Tuesday 11 September 2018
Time: 10am

The session will focus on how Greater Manchester has built on its successful re-organisation of stroke inpatient services in 2015 to extend improvement across the whole care pathway including the ambulance phase and in particular discharge home with community rehabilitation support. At present, regions in the UK are being asked to centralise their stroke unit care, with a new surgical treatment also being implemented in 2018 which demands care pathways change.

The event will be interactive and encourage involvement from attendees so that other examples are shared. It will aim to help spread the learning from Greater Manchester to other regions re-designing stroke care, or to other clinical pathways as much of the learning is transferable.

Some of the inpatient transformation work is part of an NIHR research project, with the region also collecting its own to data, and there will be an emphasis on how to effectively use data to drive change with stakeholders, especially commissioners and providers.

Part of the session will be led by a member of our patient and carer group who will outline how the patient and carer voice can and should be heard in service re-design and improvement.

Following re-design, the region established the only Operational delivery Network for stroke in the country, that now leads service improvement and ensures collaboration across both NHS (commissioner and provider) and also other stakeholders such as the voluntary sector, AHSNs and academia. The session will touch on the value of network led change and how this can be established.

Register here for this webinar

Transforming the Mental Health Acute Pathway with Third Sector Partners

Date: Tuesday 18 September 2018
Time: 10am

Presenters from Lancashire Care and some of its third sector providers (including Richmond Fellowship and Home Group) will share examples of The Trust’s innovative approach to working with partners to provide intensive community support services as alternatives to an inpatient stay for people who need acute mental health care.

The session will consist of four short presentations, followed by a Q&A session where delegates can discuss the benefits of applying Lancashire Care’s experience within their own health economies and make connections to support development that will benefit service users throughout England and further afield.

There is a clear and recognised benefit in providing mental health care, where possible, in a less restrictive community setting. Where clinically appropriate, community services have improved patient outcomes, reduced stigma and been more cost effective than an inpatient stay. Lancashire Care created an award winning new Mental Health Acute Pathway to improve patient experience and reduces the need for people having to travel outside of their local area for inpatient treatment.

The presenters will discuss four main initiatives which raised the levels of acuity that can be managed in the community by providing more appropriate care elsewhere:

  1. Assessment ward for admissions with a short stay where patients go home with a clear treatment plan and the community resources needed are available.
  2. Crisis support unit offering intensive support as an alternative to an A&E attendance
  3. Acute Therapy Service gives patients accountability for their own safety and the skills to keep themselves safe.
  4. Crisis house, run in partnership with the third sector interfaces closely with Home Treatment Teams.

The presenters will also share a great deal of evidence that evidences the success of this work.

Register here for this webinar


Leadership of change in an ever-changing environment

Monday 12th November, 3pm-4pm

This webinar – part of the Focal Point series from Source4Networks – will help you explore leadership roles in a changing environment of networks and social movements.

We are leaders in a health care system that is increasingly dynamic, fast-moving and with so many complex dilemmas that there is often no “right” answer to the problems that we face. In this webinar, Helen Bevan will help us explore some of the latest ideas and approaches from leading practitioners of transformational change and leadership development across the globe. We will consider our own journeys as leaders from past, present to future and think about the practical implications and opportunities for our leadership roles in a world where the balance between “old power” (positional power and authority) and “new power” (networks and social movements) is shifting.

Please register in advance for the webinar.

Patient Online are running a series of webinars to support GP practices to implement and get the most from providing online services to patients. These webinars may also be of interest to organisations providing support to GP practices, such as clinical commissioning groups and commissioning support units. Details and dates of each session can be found within the Patient Online section.