Upcoming webinars


October 2017

Tackling Female Genital Mutilation in Mental Health services

If you work in a mental health setting, this session will:

  • Refresh your knowledge & understanding of FGM
  • Recognising the potential impact of FGM on psychological health
  • How to care and support for girls, women, and families affected by FGM
  • FGM, Safeguarding and the mandatory reporting duty

The session is designed to support:

  • Designated safeguarding leads in MH Trusts
  • MH Named leads for safeguarding
  • Counsellors / psychologists
  • Community development workers
  • Professionals providing mental health services in England

Transforming Care Share and Learn Webinar

Topic One – new guidance for Transforming Care Partnerships (TCPs) to plan joined up support and services for children and young people with learning disabilities, autism or both. David Gill will talk about growing up with Asperger’s syndrome and how the right support is critical to young people’s lives.

  • Guest speakers: Phil Brayshaw (Clinical Lead) and David Gill (Learning Disability Advisor), NHS England

Topic Two – The Positive Behaviour Support workforce development framework Black Country TCP commissioned from BILD, and will provide participants with a model to take to their own organisations.

  • Guest speaker: Sarah Leitch, British Institute of Learning Disabilities (BILD)

Introducing the Female Genital Mutilation Risk Indication System – safeguarding girls from FGM

Find out about the FGM Risk Indication System (FGM RIS), what the system is for and how it helps safeguard girls against FGM. The session will also outline what an organisation will need to do to start using the FGM RIS.

The session will be a good introduction to the system and project for:

  • FGM midwives
  • Designated nurses
  • Safeguarding Leads (across all settings and health organisations)
  • IT/business support managers

10 High Impact Actions Webinar – Productive work flows – document management

Join us for a webinar providing you with the practical information about how ‘Productive work flows – document management’ can help release time for care in your practice.

The 10 High Impact Actions are a collection of ways to manage workload in the practice through working smarter, not harder. This webinar will feature Jaivir Pall, Commercial Lead at Workflow Optimisation  and will be hosted by Dr Robert Varnam, Director of General Practice Development at NHS England. The webinar will take you through the stages for introducing ‘Productive work flows – document management’ in your practice, offering advice and tips for implementation. This webinar is intended for GPs, Practice Managers and anyone else who would like to learn more about the topic with a view to successfully implementing change themselves.

This webinar forms part of the General Practice Forward View’s practice development programme.

Leading networks and collaborations for sustainable change and improvement: Masterclass webinar series

NHS England’s Sustainable Improvement team and London South Bank University are hosting a series of free webinars exploring key themes in network leadership, hosted by experts in the field.

The webinars are designed to provide know-how and insights into what it takes to lead networks, partnerships and collaborations in today’s highly connected and inter-dependent world of health and care.

Anyone with an interest in network leadership is welcome to join. To get the most out of the series, participants are encouraged to attend as many as possible. Please register in advance for each webinar you would like to attend.


November 2017

Virtual Academy of Large Scale Change webinar series – Systems Leadership

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

A practical guide to setting up a personal health budget

A webinar providing you with the practical information you need to set up a personal health budget.

Run by NHS England, the webinar will take you through the six steps of setting up a personal health budget, and are intended for people who are unfamiliar with the process and whose role may involve personal health budget delivery. Guidance will be provided on how to approach each step, and there will be an opportunity to ask questions at the end. These webinars do not replace existing training events such as the Personal Health Budget Essentials and Masterclasses.

General Practice Forward View online consultations fund webinar – introduction

Hosted by Dr Masood Nazir, ‎National Clinical Lead for Digital Transformation of General Practice, and Laurie Pennington, Senior Business Manager for General Practice Development, NHS England

The General Practice Forward View online consultations fund is available to support practices who wish to start offering online consultations for their patients. This helps practices connect patients with the most appropriate source of help, reduces pressure on GP appointments and promotes greater self care.

This webinar introduces online consultations and the fund, including details of how CCGs will create their local plans and the additional support available to maximise impact.

Join us on:

  • 13.00 – 14.00 Tuesday 7 November: Join WebEx meeting or join by phone 0800 917 1950 Attendee access code: 177 223 14
  • 18.00 – 19.00 Wednesday 15 November: Join WebEx meeting or join by phone 0800 917 1950  Attendee access code: 177 223 14

Please keep the webinar link accessible and click to join a few minutes before the start. There is no requirement to register beforehand.

Virtual Academy of Large Scale Change webinar series – Leading Large Scale Change

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

Tackling Female Genital Mutilation in Mental Health services

If you work in a mental health setting, this session will:

  • Refresh your knowledge & understanding of FGM
  • Recognising the potential impact of FGM on psychological health
  • How to care and support for girls, women, and families affected by FGM
  • FGM, Safeguarding and the mandatory reporting duty

The session is designed to support:

  • Designated safeguarding leads in MH Trusts
  • MH Named leads for safeguarding
  • Counsellors / psychologists
  • Community development workers
  • Professionals providing mental health services in England

Virtual Academy of Large Scale Change webinar series – The Change Model

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

General Practice Forward View online consultations fund – solutions and procurement

Hosted by Laurie Pennington, Senior Business Manager for General Practice Development, NHS England and Gary Mitchell, Commercial & Procurement Lead, NHS England

Description: “The General Practice Forward View online consultations fund is available to support practices who wish to start offering online consultations for their patients. This helps practices connect patients with the most appropriate source of help, reduces pressure on GP appointments and promotes greater self care.

This webinar presents the details of the current functionality available from online consultations systems, the principles of best practice in procurement for this kind of IT solution and the support available from the national GP IT commercial and procurement hub.

Join us:

  • 12.00 – 13:00 Friday 17 November 2017: Join WebEx meeting or join by phone 0800 917 1950 Attendee access code: 716 291 15
  • 18.00 – 19:00 Wednesday 22 November 2017: Join WebEx meeting or join by phone 0800 917 1950 Attendee access code: 716 291 15

Please keep the webinar link accessible and click to join a few minutes before the start. There is no requirement to register beforehand.

10 High Impact Actions Webinar – Productive work flows – matching capacity with demand

Join us for a webinar providing you with the practical information about how ‘Productive work flows – matching capacity with demand’ can help release time for care in your practice.

The 10 High Impact Actions are a collection of ways to manage workload in the practice through working smarter, not harder.  This webinar will feature Harry Longman from GP Access UK and will be hosted by Dr Robert Varnam, Director of General Practice Development at NHS England.  The webinar will take you through the stages for introducing ‘Productive work flows – matching capacity with demand’ in your practice, offering advice and tips for implementation.

This webinar is intended for GPs, Practice Managers and anyone else who would like to learn more about the topic with a view to successfully implementing change themselves.

This webinar form part of the General Practice Forward View’s practice development programme.

The Female Genital Mutilation Enhanced Dataset (RIS) – data about patients with FGM and how it can help

NHS Digital are collecting and publishing information about the patients who have FGM from NHS organisations. This session will explain how the information is collected, and how it is being used at a national level. It will demonstrate how information can be used locally, and how it can support commissioners and providers.

The session is designed to help:

  • Clinicians treating women and girls with FGM
  • Commissioners
  • IT/Data leads who co-ordinate submissions
  • Data quality/information teams
  • GPs/practice managers

10 High Impact Actions Webinar – Develop the team – advanced nursing roles

Join us for a webinar providing you with the practical information about how ‘Develop the team – advanced nursing roles’ can help release time for care in your practice.

The 10 High Impact Actions are a collection of ways to manage workload in the practice through working smarter, not harder. This webinar will feature Paul Vaughan, the Director of Nursing – Transformation at NHS England and will be hosted by Dr Robert Varnam, Director of General Practice Development at NHS England.  The webinar will take you through the stages for introducing ‘Develop the team – advanced nursing roles’ in your practice, offering advice and tips for implementation.  This webinar is intended for GPs, Practice Managers and anyone else who would like to learn more about the topic with a view to successfully implementing change themselves.

This webinar forms part of the General Practice Forward View’s practice development programme.

Virtual Academy of Large Scale Change webinar series – Mobilising

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

Virtual Academy of Large Scale Change webinar series – Creating Value and Impact in Networks

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

Leading networks and collaborations for sustainable change and improvement: Masterclass webinar series

NHS England’s Sustainable Improvement team and London South Bank University are hosting a series of free webinars exploring key themes in network leadership, hosted by experts in the field.

The webinars are designed to provide know-how and insights into what it takes to lead networks, partnerships and collaborations in today’s highly connected and inter-dependent world of health and care.

Anyone with an interest in network leadership is welcome to join. To get the most out of the series, participants are encouraged to attend as many as possible. Please register in advance for each webinar you would like to attend.


December 2017

10 High Impact Actions Webinar – Personal Resilience

Join us for a webinar providing you with the practical information about how personal resilience can help release time for care in your practice.

The 10 High Impact Actions are a collection of ways to manage workload in the practice through working smarter, not harder. This webinar will feature Professor Amanda OBE MD MEd FRCGP and will be hosted by Dr Robert Varnam, Director of General Practice Development at NHS England.  Amanda Howe is the Professor of Primary Care at the Norwich Medical School, University of East Anglia. She is a practising GP, and was an RCGP Officer from 2009-2015. One of her research interests is ways to teach and learn resilience during professional training, and also how to enable resilience during the challenge of life and work transitions – both at the individual and organisational level.

The webinar will take you through the stages for introducing personal resilience in your practice, offering advice and tips for implementation.  This webinar is intended for GPs, Practice Managers and anyone else who would like to learn more about the topic with a view to successfully implementing change themselves.

This webinar forms part of the General Practice Forward View’s practice development programme.

10 High Impact Actions Webinar – Develop the Team – Paramedics

Join us for a webinar providing you with the practical information about how ‘Develop the team – paramedics’  can help release time for care in your practice.

The 10 High Impact Actions are a collection of ways to manage workload in the practice through working smarter, not harder. This webinar will feature Abi Mogridge, Chief Executive Officer from Invicta Health and will be hosted by Dr Robert Varnam, Director of General Practice Development at NHS England.  The webinar will take you through the stages for introducing ‘Develop the team – paramedics’ in your practice, offering advice and tips for implementation.

This webinar is intended for GPs, Practice Managers and anyone else who would like to learn more about the topic with a view to successfully implementing change themselves.

This webinar forms part of the General Practice Forward View’s practice development programme.

Communicating about FGM in healthcare and NHS settings

Whether communicating with patients individually or running local / reginoal campaigns, it is important that communication about FGM is clear, accurate and effective and in positive partnership with community / patient groups. In recent years, there has been much learning about how best to talk about FGM in healthcare settings, and this session shares the lessons learned.

The session will be useful for:

  • NHS communication professionals
  • Patient liaison officers
  • Clinicians working with women and girls with FGM, including those considering running patient groups/local campaigns

Virtual Academy of Large Scale Change webinar series – Measurement for Improvement

This free, introductory level webinar programme is aimed at all those working in health and care organisations who are facing large scale change challenges and all those interested in developing large scale change skills. The webinar series will introduce you to frameworks and tools for leading successful large scale change and will:

  • Introduce the principles of systems leadership
  • Introduce the theory and principles of large scale change
  • Provide an overview of processes of change and the change model
  • Introduce foundational elements of mobilising and organising and the use of narrative
  • Introduce approaches for maximising value from your networks
  • Introduce the key principles of measurement for improvement and change

Running group consultations and clinics in primary care and beyond

Group consultations are a different way to deliver care which has been shown to decrease GP workload and increase patient confidence in self-care. In group consultations, a clinician consults face to face with a group of patients in a supportive setting and patients listen in and learn from each other. In the US, 10% of family doctors practice this way already, and this way of practicing has an extensive and compelling international evidence base.

Group consultations are mentioned specifically as one of the 10 high impact actions and are a new consultation model referenced in the General Practice Forward View (GPFV).

Webex details

  • Meeting number: 149 727 532.
  • Please choose the audio option for the meeting to dial you.

Further details

Group consultations and clinics are also already being used in outpatient settings and in early years and antenatal care in the United Kingdom and this way of working is applicable to most areas of clinical practice.

During the webinar you will hear how The Kumar Practice in Slough have implemented group consultations and how you can do the same. For insight ahead of the webinar, you can read a slide set from a previous webinar from 2016 where the Kumar Practice were about to launch group consultations and gives details of their plans.

This webinar aims to:

  • Share experiences of clinicians who are running group consultations and clinics, sharing an example where it is working – The Kumar Practice in Slough
  • Think how best we might spread group consultations and clinics across our region, and
  • Provide you with an opportunity to find out what support is already available to help you to give group consultations a go.

During the webinar, you will hear from:

  • Dr Priya Kumar from the Kumar Practice in Slough who will share her experiences of delivering group consultations for the past year.
  • Georgina Craig from The ELC Programme who will share the evidence base and critical success factors for mobilising group consultations and clinics.
  • Louise Brady, Clinical & Strategic Development Lead for Practice Nursing about how she has supported the spread of group consultations across the North West region.

Leading networks and collaborations for sustainable change and improvement: Masterclass webinar series

NHS England’s Sustainable Improvement team and London South Bank University are hosting a series of free webinars exploring key themes in network leadership, hosted by experts in the field.

The webinars are designed to provide know-how and insights into what it takes to lead networks, partnerships and collaborations in today’s highly connected and inter-dependent world of health and care.

Anyone with an interest in network leadership is welcome to join. To get the most out of the series, participants are encouraged to attend as many as possible. Please register in advance for each webinar you would like to attend.

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

January 2018

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

Introducing the Female Genital Mutilation Risk Indication System – safeguarding girls from FGM

Find out about the FGM Risk Indication System (FGM RIS), what the system is for and how it helps safeguard girls against FGM. The session will also outline what an organisation will need to do to start using the FGM RIS.

The session will be a good introduction to the system and project for:

  • FGM midwives
  • Designated nurses
  • Safeguarding Leads (across all settings and health organisations)
  • IT/business support managers

The Female Genital Mutilation Enhanced Dataset (RIS) – data about patients with FGM and how it can help

NHS Digital are collecting and publishing information about the patients who have FGM from NHS organisations. This session will explain how the information is collected, and how it is being used at a national level. It will demonstrate how information can be used locally, and how it can support commissioners and providers.

The session is designed to help:

  • Clinicians treating women and girls with FGM
  • Commissioners
  • IT/Data leads who co-ordinate submissions
  • Data quality/information teams
  • GPs/practice managers

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

February 2018

A practical guide to setting up a personal health budget

A webinar providing you with the practical information you need to set up a personal health budget.

Run by NHS England, the webinar will take you through the six steps of setting up a personal health budget, and are intended for people who are unfamiliar with the process and whose role may involve personal health budget delivery. Guidance will be provided on how to approach each step, and there will be an opportunity to ask questions at the end. These webinars do not replace existing training events such as the Personal Health Budget Essentials and Masterclasses.

Tackling Female Genital Mutilation in Mental Health services

If you work in a mental health setting, this session will:

  • Refresh your knowledge & understanding of FGM
  • Recognising the potential impact of FGM on psychological health
  • How to care and support for girls, women, and families affected by FGM
  • FGM, Safeguarding and the mandatory reporting duty

The session is designed to support:

  • Designated safeguarding leads in MH Trusts
  • MH Named leads for safeguarding
  • Counsellors / psychologists
  • Community development workers
  • Professionals providing mental health services in England

Female Genital Mutilation and Safeguarding – how health professionals can make a difference

Health professionals play a critical role in safeguarding girls from FGM, when they understand how and when to ask questions about FGM, and what to look out for.

This session will

  • outline professionals’ responsibilities in relation to safeguarding against FGM
  • explain the FGM Mandatory Reporting Duty (new legislation introduced in Oct 2015)
  • provide practical help and advice about having the conversations and what to ask
  • discuss how the FGM Risk Indication System will support long-term safeguarding against FGM.

The session is aimed at:

  • Safeguarding leads from NHS organisations
  • Designated and named nurses and doctors
  • Health visitors/school nurses
  • GPs, midwives, nurses, other professionals

It may be interesting to:

  • Social workers/police officers working in child protection
  • Teachers
  • Community groups/third sector organisations supporting women and girls with FGM

Communicating about FGM in healthcare and NHS settings

Whether communicating with patients individually or running local / reginoal campaigns, it is important that communication about FGM is clear, accurate and effective and in positive partnership with community / patient groups. In recent years, there has been much learning about how best to talk about FGM in healthcare settings, and this session shares the lessons learned.

The session will be useful for:

  • NHS communication professionals
  • Patient liaison officers
  • Clinicians working with women and girls with FGM, including those considering running patient groups/local campaigns

March 2018

A practical guide to setting up a personal health budget

A webinar providing you with the practical information you need to set up a personal health budget.

Tuesday 27 March 2018 11:00am -12:00pm (password to register is ‘PHB2017’)

Run by NHS England, the webinar will take you through the six steps of setting up a personal health budget, and are intended for people who are unfamiliar with the process and whose role may involve personal health budget delivery. Guidance will be provided on how to approach each step, and there will be an opportunity to ask questions at the end. These webinars do not replace existing training events such as the Personal Health Budget Essentials and Masterclasses.


Patient Online are running a series of webinars to support GP practices to implement and get the most from providing online services to patients. These webinars may also be of interest to organisations providing support to GP practices, such as clinical commissioning groups and commissioning support units. Details and dates of each session can be found within the Patient Online section.