Community Diagnostic Centres (CDCs), previously referred to as Community Diagnostic Hubs, are a new initiative of the NHS aimed at building capacity for more diagnostic testing in England and relieving pressure on hospitals in relation to diagnostic testing. They are to be multi-diagnostic facilities, separate from acute hospitals and placed in local communities.
The COVID-19 pandemic has amplified existing issues with diagnostic services such as reduced staff capacity, lower attendance and referrals, and infection control measures.
This report presents the findings from a project designed to explore patient, public and professional experience and expectations of accessing services and working in CDCs in London and to develop design principles that can be taken forward to inform regional planning, local implementation and further engagement activity for the NHS.
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