Our NHS is made up of 1.3 million people who care for the people of this country with skill, compassion and dedication. We must make the NHS an employer of excellence – valuing, supporting, developing and investing in our people.
We are the NHS: People Plan 2020/21 – action for us all, along with Our People Promise, sets out what our NHS people can expect from their leaders and from each other. It builds on the creativity and drive shown by our NHS people in their response, to date, to the COVID-19 pandemic and the interim NHS People Plan. It focuses on how we must all continue to look after each other and foster a culture of inclusion and belonging, as well as take action to grow our workforce, train our people, and work together differently to deliver patient care.
During the COVID-19 response so far, people have shown energy, creativity and drive in finding solutions to new problems. We know that local organisations want to continue and strengthen the support for their people. The People Promise sets out what our people can expect – we have developed the Looking After Our People – Retention Programme to support local delivery.
Improving staff retention: a guide for line managers and employers has been jointly updated by the National Retention programme and NHS Employers. This guide is aimed at line managers, employers and leaders, and anyone involved in the retention of our NHS people. It contains information on supporting colleagues in their late and early career with specific focus on induction, reward and recognition and menopause support. By using the guide, we hope you will feel supported to take positive action to help retain your talented and skilled staff and equipped to have regular conversations with colleagues to discuss how you can support them to stay.