Meet the network team
Louise Thomas, Quality Improvement Programme Lead: Mental Health and Dementia
Louise has worked for local authorities across the North East and North West over the past 14 years. During the past seven years she was a senior manager at Knowsley Council in the community safety service, with strategic responsibility for reducing reoffending and managing the drug intervention programme. There she designed strategies, policies and processes to reduce reoffending and ensure a quality service.
Louise has led various multi-agency partnerships and area-based transformation programmes to improve local communities and people’s lives by making them feel safer, preventing the cycle of reoffending, improving mainstream services and reducing inequalities, as well as leading on the work of the community safety partnership. She has designed service specifications, commissioned and monitored new services in Knowsley.
Louise has strong project and programme management skills and is a qualified PRINCE2 practitioner project manager. She is passionate about making a difference to people’s lives and committed to achieving the best results for clinicians, patients and the public, ensuring that a high quality and responsive service is delivered.
Hannah Towler-Lord, Quality Improvement and Assurance Lead: CYP Mental Health, Adult Mental Health and Dementia
Hannah is a Quality Improvement and Assurance Lead for Children and Young People Mental Health, Adult Mental Health and Dementia.
Hannah has strong project management skills and has worked in the NHS for five years working within Secondary Care and RIB’s. In 2014 she began working for the Advancing Quality Alliance (AQuA) as a Project Officer embedded within the Safety, Mortality, Shared Decision Making and Academy Portfolio. During this time her team completed Nation Wide and International Projects and worked with a wide range of stakeholders from The Health Foundation to The Institute of Healthcare Improvement (IHI) in Boston.
In 2016 she began working for Greater Manchester Mental Health NHS Foundation Trust as NICE and CQC Lead. This role was split between Leading on NICE within the organisation and conducting the CQC Quality Peer Reviews within Inpatient, Prison, Later Life and Community Services.
Jayne Price, Quality Improvement Lead: Adult Mental Health
ayne has worked for the NHS since 2009 in Performance, Analytical and Project Management positions, initially with Halton and St Helens PCT, prior to this organisation being merged with other local PCTs to form NHS Merseyside. Following PCTs being dis-established, Jayne worked for NHS England (Cheshire and Merseyside Area Team) for nine months, before joining the SCN in January 2014 as a Quality Improvement Lead – Data.
Jayne has recently been seconded to Project Management roles within the SCN (within both the Maternity Network and Mental Health Network). She gained a BA(Hons) in Business Administration and Management in 2012, and has recently commenced an MSC in Health Informatics (Part Time Distance Learning) at Sheffield University.
David McCluskey, Quality Improvement Lead: Mental Health
David has been working as a mental health nurse for approximately 22 years. After completing his nurse training in Glasgow, David moved to Manchester to commence his nursing career. He has worked in a variety of healthcare settings, both in the UK and in Australia. The various types of environments that he has worked in have ranged from a Special Hospital with mentally disordered offenders, through to private care homes, working with frail elderly and people with various types of dementia.
The majority of his nursing career has been in nurse management and clinical specialist roles, working both in a hospital setting, and also in the community. Over the years David has been a Ward Manager of a 24 bedded adult acute admissions ward, an 8 bedded PICU, was the Clinical Lead for Nursing in a Community Mental Health Team and a Clinical Nurse Specialist for PICU.
David has also spent time as a Commissioning Case Manager for Mental Health, working for three different Clinical Commissioning Groups. In this role he was responsible for ensuring that people requiring continued health funding were able to receive the care and treatment in long-term placements. In this role he was responsible for working with multi-disciplinary teams to ensure that they maximised the person’s independence and ensured that the person was being supported in a way that enabled their recovery from a major mental health problem.
David has also enjoyed developing different skills away from his nursing career. David volunteered as a radio presenter on a blind radio station and also worked as a journalist, working with a press agency in Glasgow.
He enjoys travelling and has spent time in places as diverse as India, Australia, Vietnam and Cuba. He is a passionate supporter of Celtic Football Club.
Laura Strawson, Clinical Network Manager: Children and Young People Mental Health
Laura has worked in the NHS since August 2001. As a student studying for a BA Hons in Business Studies Laura completed a successful work placement at the Liverpool Women’s Hospital igniting an interest in an NHS career and in particular women and children’s physical and mental health. Laura’s first full time role was within the Clinical Governance team at Knowsley PCT gaining a variety of experience across risk management, complaints, clinical audit and quality improvement. Following the completion of an Executive MBA in Leadership her career path shifted into quality assurance within North West Boroughs Mental Health Trust focussing on NICE implementation and CQC compliance.
Laura has worked for the North West Coast Clinical Network since December 2013 initially within the Maternity team before moving to her current quality improvement and assurance role for Children & Young People’s Mental Health.
Karen Maughan, Quality Improvement Projects Manager
Karen is a Quality improvement Projects Manager for the Adult and Children Mental Health team and Dementia team. She has worked for the NWC SCN since July 2018 , but has previously worked for NHSE as Public Health Commissioning Manager across Merseyside .
Karen has over 22 years NHS experience in a variety of both Public Health and Commissioning Roles across the North West. These have included over 12 years in Public Health and Health Improvement, which includes being strategic lead for Public Mental Health, Children and Young People ,Obesity, Tobacco Control and Older People. She has developed many strategies and policies with key stakeholders, several being recognised as the best in the country by the National Support Team(NST).
She was instrumental in gaining significant external funding for implementing strategies, policies and projects in Public Health and Health Improvement, including several large Healthy Living Centres . Karen has over 10 years’ experience in commissioning Health Services and these have included Children and Adolescent’s Mental Health Services including counselling, Tier 2 and 3 CAMHS services.
Karen also provided strategic leadership to the Cheshire and Merseyside CAMHS Commissioners Network as the chair of the group. She also commissioned Public Health Services for Prisons and Older Peoples Health Service, working across Merseyside and Greater Manchester area.
Karen is passionate about improving outcomes for patients and carers, and was a carer for over 30 years for her Mum who had complex health and social care needs.
People who know Karen would say she is passionate about improving outcomes, bubbly, friendly and always willing to go that extra mile to help people.
In her free time she enjoys walking and socialising with her friends and family.
Meet the Clinical Network Team
Neil Fothergill – Clinical Lead, Children and Young People’s Mental Health
Neil trained and began his career in London as a Clinical Psychologist. Since then he has worked in North Wales, Liverpool and Cheshire. In his career he has worked as a Clinician, Team manager and Clinical Director in Learning disabilities and CYP mental health services. His current clinical role is as a Consultant Clinical Psychologist in an LD CAMHS team with Cheshire and Wirral Partnership Trust.
Neil’s main interests are Children and Young People with learning disabilities, complex needs and methods of service improvement. Since April 2016 he has worked as a Children & Young People’s Mental Health Clinical Advisor with the North West Coast SCN.
Christian DeGoede – Clinical Lead, Children and Young People’s Mental Health (Lancashire and South Cumbria)
Christian was appointed as Consultant Paediatric Neurologist with a lead for neurodisability and neuromuscular services at the Royal Preston Hospital in December 2006.
He is passionate about services for children with neurodisability. He leads the regional tone management service, and has established a multidisciplinary neuromuscular service for children in Lancashire, linking in closely with the North West Neuromuscular Network. He and his team were awarded the 2016 Quality award, in the Working Together category, by the Lancashire Teaching Hospitals NHS Trust.
Looking after children and young people with long term conditions, he is keen to further develop transition services. He was a 2016 Young Epilepsy Champion Finalist for leading the work on transition for young people with epilepsy in Lancashire. Aside from clinical work, he has a keen interest in training and clinical research.
Clare Bullen Foster – Clinical Lead, Adult Mental Health
Details coming soon